Supervisor - Restaurant

Live Nation Entertainment • Las Vegas, NV

3d • Onsite

About The Position

Job Summary: Title: Restaurant Supervisor - Part Time Location: House of Blues Las Vegas Who are we? Live Nation Entertainment is the world’s leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, Live Nation Media & Sponsorship and Artist Nation Management. Ticketmaster is the global event ticketing leader with nearly 455 million tickets sold, over 145,000 events ticketed and more than 12,000 clients in 21 countries. Live Nation Concerts has become the single largest provider of live entertainment in the world producing nearly 23,000 shows annually for over 2,700 artists in 33 countries. Artist Nation Management is one of the world’s leading artist management companies, representing approximately 280 artists. These businesses power Live Nation Media & Sponsorship to deliver music marketing programs across 750 brands enabling advertisers to tap into the 59 million fans Live Nation Entertainment delivers annually through its live event and digital platforms. For additional information, visit www.livenationentertainment.com. HOB Entertainment, a division of Live Nation Entertainment, offers exceptional club venues nationwide. House of Blues venues provide several genres of live music from Rock, Hip Hop, Country, Rock en Español, Blues, Jazz, Reggae and Pop. House of Blues venues are also known for their southern-style cuisine, juke-joint inspired atmosphere and the World Famous Gospel Brunch. Who are you? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! The Role: Responsible for assisting daily operations and overall business objectives in the Restaurant.

Requirements

• Food Handler Certification / Responsible Alcohol Awareness Training Certification or Equivalent
• Ability to work late hours
• 3 years supervisory experience in high volume restaurant/music hall environment
• Working knowledge of restaurant operations
• Entry level knowledge of state, federal and local liquor laws, retail operations, computers (Microsoft Office- Word, Excel, Access and PowerPoint)
• Skill in leadership, guest relations, decision making and staff schedule maintenance
• Ability to engage in positive interaction with staff and guests, prioritize, organize, motivate staff, problem solve, delegate, follow-up, communicate, diffuse possibly volatile situations with tact
• High School diploma

Nice To Haves

• Point of Sales knowledge, preferably MICROS
• Some college or college degree

Responsibilities

• Ensure comfortable atmosphere in room (lighting, temperature, music volume, cleanliness-line of sight)
• Ensure that standards are being met regarding staff uniforms, quality of service/food, timeliness of food, guest relations
• Assist and support restaurant/music hall staff in any of their job functions as needed
• Conduct daily pre-shift in an upbeat and motivational manner
• Provide clear and specific communications to the staff
• Direct interaction with Server Trainers/Blues Buster and trainees
• Conduct 100% table visits
• Ensure that service is up to HOB standards
• Assist Manager on Duty in programming “specials” into micros system
• Assist in perceiving and troubleshooting potential problems
• Assist in scheduling staff, voids/closing comps, liquor pulls, cutting staffing levels, checking out Blues Buster and bar staff at end of shift
• Greet all guests promptly and courteously in a professional manner
• Responsible for bank and adherence to HOB cash handling policy
• Assist in filling “change” requests from bartenders and servers
• Maintain HOB safety and sanitation standards
• Assist other employees and departments as needed
• Attend pre-shift meeting conducted by Manager on Duty prior to start of each shift
• Check ticket counts with box office before shift begins
• Perform daily liquor pulls for bar staff
• Log nightly sales and operational issues in Manager Log Book, either manually or online
• Monitor the labor cost of the shift, paying close attention to overtime
• Accurate accounting close-out of special events
• Checking accuracy of labor system at the end of the shift
• Maintain reservations
• Oversee parties/special events in the rooms

Benefits

• generous vacation
• healthcare
• retirement benefits
• student loan repayment
• tuition reimbursement
• six months of paid caregiver leave for new parents including fostering
• perks like Roadie Babies helping new parents care for their babies on work trips
• access to free live events through our exclusive employee ticketing program

What This Job Offers

• Job Type: Part-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees