Restaurant Supervisor

Hilton LA Culver City • Culver City, CA

1d • Onsite

About The Position

The Restaurant Supervisor will supervise restaurant operations in accordance with brand/hotel guest service and sustainability standards, ensuring a high level of service and satisfaction. This role involves interviewing, selecting, training, scheduling, coaching, and supporting associates to ensure performance aligns with established brand or hotel standards and HHM core values. The supervisor will also handle various financial activities such as cash handling, deposit preparation, and payroll, and resolve customer complaints regarding food and beverage service. Forecasting staff, equipment, and supply requirements based on the menu is also a key function. The position requires adherence to sustainability guidelines and practices related to HHM’s EarthView program, practicing safe work habits, wearing protective safety equipment, and following MSDS and OSHA standards. Ensuring a positive working relationship with vendors and overall guest satisfaction are also essential.

Requirements

• Previous food and beverage experience required or equivalent training.

Nice To Haves

• High School diploma preferred.
• Previous supervisory experience preferred.
• Knowledge of hotel PMS and Micros preferred.

Responsibilities

• Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
• Perform various financial activities such as cash handling, deposit preparation, and payroll.
• Resolve customer complaints regarding food and beverage service.
• Forecast staff, equipment, and supply requirements based on menu.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Ensure positive working relationship with vendors.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees