Restaurant Supervisor

Sage Hospitality • Napa, CA

1d • Onsite

About The Position

Sage Hospitality Group is hiring a full-time Restaurant Supervisor for the Napa Valley Marriott Hotel & Spa. The hotel offers comfortable rooms, garden spaces, a resort-style pool, splash bar, and lively restaurants like Little Summer and South Yard, focusing on local ingredients and premium wines. It provides a laid-back experience near wineries, downtown Napa restaurants, and shopping, with a courtyard featuring fire pits and lush landscaping. The hotel also has a conference center for meetings and events. As part of Sage Hospitality Group, the company strives for excellence, enriching lives, and empowering employees to make positive impacts. They value genuine service, building relationships, and creating unforgettable experiences. Sage encourages independent thinkers, entrepreneurial spirits, risk-takers, and creative individuals, investing in personal and professional growth. The Restaurant Supervisor will assist the Restaurant Manager in all phases of restaurant operations and be responsible for complete restaurant operation in the manager's absence.

Requirements

• High school education or equivalent.
• Experience required by position is from one to two full years of employment in a related position with this company or other organization(s).
• Requires advanced knowledge of the principles and practices within the food profession. This includes experiential knowledge required for management of people and/or complex problems and food and beverage management.
• Must have excellent oral communication for communicating with guests and associates, issuing instructions and communicating policies.
• Excellent comprehension for assisting with guest and associate matters. Interpreting instructions from superiors.
• Excellent vision required for seating guests, expediting food, cleaning equipment, reading floor plans, charts, and schedules.

Responsibilities

• Monitor servers, runners, and other restaurant associates and ensure adherence to all service standards and SOPs, including inspecting staff for correct, clean, complete uniform, clean polished shoes, name tag and general appearance standards.
• Supervise service of guests, being watchful of signals from guests in need of service.
• Assist manager to establish and monitor side-work duty completion.
• Maintain bank to SOP, keep it balanced and secure at all times.
• Read daily communication sheets from previous shift and prepare one for the following shift. Check for all personnel call offs and check floor plan for coverage.
• Check restaurant for cleanliness and set up. Check service stands and aisle areas. Check tables for cleanliness and proper set up.
• Communicate daily with restaurant manager with regard to special events, house counts, etc.
• Assist restaurant managers in conducting menu classes and taste panels.

Benefits

• Medical, Dental, and Vision insurance
• Eligible to participate in the Company’s 401(k) program with employer matching
• Employee Assistance Program
• Great discounts on Hotels, Restaurants, and much more.
• Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED