Restaurant Supervisor - Fenway Park

AramarkBoston, MA
1d$28 - $30Onsite

About The Position

The Premium Restaurant Supervisor is responsible for overseeing daily front-of-house operations in Fenway Park’s premium restaurants and clubs during games and special events. This role provides hands-on leadership to service staff while ensuring exceptional guest experiences, seamless service execution, and adherence to Aramark and Fenway Park standards. At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Requirements

  • Supervisory experience in a restaurant or hospitality environment preferred.
  • Strong leadership and communication skills.
  • Excellent guest service skills.
  • Flexible availability including nights, weekends, and holidays.
  • Ability to stand and walk for extended periods and lift up to 50 lbs.

Responsibilities

  • Supervise front-of-house restaurant and club operations during events.
  • Lead, coach, and support hourly service staff.
  • Assist with staff check-in, section assignments, and pre-shift communication.
  • Ensure dining areas are clean, organized, and guest-ready.
  • Monitor service quality and guest satisfaction and address concerns professionally.
  • Support inventory controls and report discrepancies to management.
  • Enforce Aramark standards for service, safety, and sanitation.
  • Collaborate with culinary teams and management for seamless service.

Benefits

  • Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources.
  • Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage.
  • Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.
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