Restaurant Supervisor

Courtyard by Marriott - Oxford•Oxford, MS

3d•Onsite

About The Position

POSITION OVERVIEW: The Food & Beverage Supervisor is responsible for planning and supervising the dining arrangements at the hotel. The Food & Beverage Supervisor assists in overseeing the food and beverage operations to provide good quality service, food and beverage presentation and guest experience. This industry functions seven (7) days a week, twenty-four (24) hours a day. Regular attendance in accordance with company standards is essential for success in this position.

Requirements

High School Graduate or General Education Degree (GED): or Work Equivalent
Minimum of 1-2 years of experience in food service preferred.
Previous guest/customer relations training.
Good understanding of the English languages.
Good communication skills both written and verbal.
Carry a large oval tray with 6 covered dinners, approximately 20 pounds.
Exert physical effort in lifting/transporting at least 50 pounds. Push/pull carts and other equipment up to 150 pounds.
Endure various physical movements throughout the work areas.
Satisfactorily communicate with guests, management and co-workers to their understanding.
Must be able to stand and exert well-paced mobility for up to 8-hours in length. Must be willing and have the ability to work a varied schedule that includes nights, weekends and holidays.
Must be able to speak, read, write and understand the primary language(s) used in the workplace
Requires good communication skills, both verbal and written
Must be able to stand and exert well-paced mobility for up to 8-hours in length. Must be willing and have the ability to work a varied schedule that includes nights, weekends and holidays.
Professional appearance and manner, good character to work in a fast-paced team
Exert physical effort in lifting/transporting at least 50 pounds
Able to work extended periods of time standing up
Push/pull carts and other equipment up to 100 pounds.
Endure various physical movements throughout the work areas.
Satisfactorily communicate with guests, management and co-workers to their understanding.

Responsibilities

Oversee the day to day operations of the Restaurant & Bar
Ensure staff receive proper training on quality and service standards and have the tools & equipment to effectively carry out their job functions
Achieve and maintain budgeted revenues as instructed by the Director of Food & Beverage
Maintain labor cost to meet or exceed budget through effective staff and labor management
Train staff in operational standards and follow-up on that training to ensure levels of service are maintained
Establish and achieve quality and guest satisfaction goals
Maintain food and liquor costs
Maintain a floor presence during needed meal periods to ensure optimal guest service
Conduct routine brand standard audits designed to ensure optimal service execution
Complete additional duties as assigned by hotel leadership
Other duties as assigned