Restaurant Supervisor | Guy Fieri's DTPHX Kitchen + Bar

Compass Group USA Inc • Phoenix, AZ

46d • $23 - $25 • Onsite

About The Position

Ignite your career in the heart of downtown Phoenix at Guy Fieri's DTPHX Kitchen + Bar! Alongside Chase Field, home of the Arizona Diamondbacks, we're seeking passionate individuals to join our team and elevate the landscape of sports entertainment. Here's what being a part of our authentic crew entails:

Requirements

• Excellent customer service skills; ability to interact professionally and effectively.
• Strong leadership, communication, and problem-solving skills.
• Ability to operate point-of-sale systems and cash-handling experience.
• Ability to multi-task in a fast-paced environment.
• Knowledge of food safety regulations, best practices, and sanitation requirements.
• This position may require the following valid certifications; ServSafe Food Certification, ServSafe Alcohol Certification, and Maricopa County approved Food Handler certification.
• Flexibility to work evenings, weekends, and holidays as required for stadium events.
• Ability to stand and walk for prolonged periods, ranging 6-12 hours, during events or as required by operational demands.
• Must be able to perform physical tasks, including walking, standing, ascending/descending stairs, as necessary.
• Exposure to heat, steam, and cold temperatures within the kitchen environment.
• Ability to lift, push, pull, and carry up to 50 lbs.
• Ability to bend, stoop, and kneel as needed.

Nice To Haves

• Previous experience in the restaurant and/or sports entertainment industry
• 2 years' experience in supervisory role preferred.

Responsibilities

• Oversee front-of-house team members; delegate daily tasks, conducts Pre-Shift meetings with assigned teams to effectively communicate daily goals, updates, and assignments.
• Supervise FOH areas; ensuring efficient operations and quality standards are met.
• Foster a positive and collaborative working environment for staff; assists management with addressing employee concerns and performance.
• Ensure excellent guest experience; deescalate and resolve guest complaints promptly.
• Operates POS system and oversee adherence to cash-handling procedures; completes end-of-event reconciliation and administrative duties.
• Fosters positive and collaborative working environment for staff; assists management with addressing employee concerns and performance issues.
• Ensure compliance with all Levy policies, procedures, and Levy Core Signatures.
• Enforce safety standards and food safety compliance, including proper food handling, cross-contamination prevention, and maintaining safe food temperatures.
• Ensure all equipment, stations, and dining areas are properly cleaned and maintained, following safety procedures and sanitation guidelines. Supervise equipment usage and cleanliness.
• Assist with inventory management by monitoring stock levels; complete production logs, monitor portion control and waste/spoilage/gratis logs.
• Conducts accurate inventory counts daily and monthly.
• Provide break coverage and fill staffing gaps in various roles as needed.
• Assists with reducing operation costs; increasing productivity and monitors labor plan throughout shifts.
• Completes all opening and closing duties including front of house preparation, sanitation, and back of house, cash management
• Assists with all restaurant duties as needed including administrative serving, bartending, food runner, expediting, front of house and back of house duties
• Performs other duties as assigned

Benefits

• Instapay (early access to your wages) and high interest savings both through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Food Services and Drinking Places
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees