Restaurant Supervisor/Bartender

HRI Hospitality•Indianapolis, IN

About The Position

At HRI Hospitality, we offer a unique perspective on hotel ownership and management. We’re here to expand the possibilities of what once was, with our history of restoring properties to their former glory as well as new build projects that become the center of their vibrant urban community, we take it to the next level. We are looking for people to join our team that share in the passion for warm welcomes and creating an unforgettable experience for our guests. With a wide array of brands in exciting locations, HRI Hospitality is the destination to set course for growing your career!

Requirements

High school graduate or equivalent
Minimum of 21 years of age to serve alcoholic beverages
Must have or be able to acquire a valid Indiana Beverage Server License
Must be able to work flexible shifts and schedules, including weekends and some holidays.
Must work well with or without direct supervision.
Minimum 2 years bartending experience required
Excellent oral and written communication skills required
Positive interpersonal skills required.
Must be able to stand for duration of shift and lift 20 lbs.

Responsibilities

Close and open business unit consistent with management requirements
Assist Food and Beverage Management with duties, including but not limited to: menu creation and development, ordering and inventory, SOP creation, service standard implementation, staff education and training, service training, cash handling, daily reporting and communication.
Assist management in guest issue resolution
Greet all guests with enthusiasm and friendliness.
Communicate effectively with customers, co-workers, and supervisors.
Demonstrate teamwork by cooperating and assisting co-workers as needed.
Handle difficult situations effectively, looking for resolutions that protect
Complete opening and closing duties including juicing fruit, preparing garnishes, sweeping and mopping all work areas.
Prepare and serve alcoholic and non-alcoholic drinks consistent with the hotel’s standard drink recipes.
Record drink orders accurately and immediately after receipt into the register system.
Accept guest payment, process credit card charges and make change (if applicable), while following all cash and credit card handling procedures.
Set up, clean & clear bar/tables, and breakdown throughout the shift.
Maintain clean and safe work areas at all times in all working areas.
Present drink menus, make specific recommendations and answer questions regarding beverages.
Must be able to understand and communicate knowledge regarding all menu items.
Report all equipment problems and bar maintenance issues to bar supervisor.
Assist the restocking and replenishment of bar inventory and supplies.
Perform all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position.
Attend work on time as scheduled.
Follow hotel grooming and dress standards.
Minimize safety hazards by following all safety rules and procedures.
Report to Food & Beverage supervisor or manager before ending work shift
Perform other duties as directed, developed or assigned.