Restaurant Store Supervisor

Brigham Young University•Provo, UT

5d•$26 - $33

About The Position

As Restaurant Store Supervisor of Retail Dining, Incumbent’s primary responsibility is to supervise daily operations of each assigned restaurant. Incumbent is to maintain Retail Dining standards, provide excellent customer service, monitor prep levels, train employees, oversee ordering, create and manage schedules, etc. Incumbent is required to comply with all food safety standards and franchise operational standards as applicable. In addition, Incumbent will receive projects and tasks as assigned by the administrative employees of Retail Dining.

Requirements

A firm commitment to the mission of BYU
2+ years of food experience including 1 year as a supervisor

Nice To Haves

Bachelor's Degree with 3+ years of food service experience and 2+ years experience as a supervisor, or an equivalent combination of education and experience.

Responsibilities

Ensure that proper pars are set and food is rotated to keep spoilage to a minimum
Develop and implement plans to recruit and retain new employees
Communicate well with employees and promote a team environment
Establish manning table to ensure excellent customer service
Schedule student employees
Hire and terminate student employees
Perform inventory closure each month
Responsible for daily spoilage and loss
Assists in motivating and achieving unit sales goals and key performance indicators as directed
Receives communication on marketing and promotions and disseminates to applicable crews
Monitor food preparation and food safety
Ensure that food temperatures are correct at all times and food safety logs are maintained
Establish sanitation standards and ensure compliance by operations/crews
Document all infractions
Ensure food flow is according Hazard Analysis Critical Control Point procedures (HACCP)
Establish Customer Service Standards
Ensure that high standards and procedures of customer service are set and adhered to consistently
If assigned a franchise, ensure that the franchise operational standards and procedures are adhered to consistently
Train supervisory team within each assigned restaurant
Responsible to ensure entire crew is trained in each assigned restaurant
Ensure customer orders are fulfilled quickly and accurately
Monitor budgetary figures for all assigned restaurants
Review financial documents for assigned restaurants
Monitor sales from POS system, Infor.
Create and use sales projections when creating new schedules to maintain within budgetary figures.
Use Eatec variance reports to track and control food costs and find possible errors in Eatec

Benefits

401k.
BYU automatically contributes 8% at no cost to you. Additionally, if you contribute 5%, BYU adds an additional 4% ( Rehires may qualify for different retirement plans )
Generous vacation and sick time, plus 13 paid holidays
Employee assistance program, available to the employee and all members of their household
Tuition benefits for employees and eligible family members
Access to athletic facilities
Excellent medical/dental benefits
Short/long term disability benefits
Paid parental and maternity leave
Wellness program
Free on-campus parking
Free UTA passes for employee, spouse, and qualified dependents
Discounts at the BYU Store and for many events at BYU