Restaurant Shift Supervisor
About The Position
Gold Star, one of Cincinnati’s most iconic restaurant chains, has openings available for Shift Leaders across locations in Ohio, Kentucky, and Indiana. These Shift Leaders play a vital role in shaping the company's culture, motivating teams, delighting customers, and supporting efficient restaurant operations. Gold Star emphasizes that there isn't just one path to success and welcomes individuals from diverse backgrounds, including college students, parents, retirees, and experienced professionals. The company explicitly states that prior experience in the restaurant industry is not required, encouraging newcomers to learn with them. Gold Star prides itself on its diverse team, upbeat and positive culture, and a commitment to making everyone feel like family. The recruiting process is transparent, involving a quick online or in-store application, an onsite interview with a Store Manager, an offer, and a structured onboarding process that includes schedule communication, new hire paperwork, and a training plan to prepare new team members for their first day.
Requirements
- Passionate
- Service-oriented
- Friendly
- Fun
- Dependable
- Supportive
- Respectful
- Ability to Lead and Inspire Others
- Outstanding Customer Service Skills
- Strong Problem-Solving Capabilities
Nice To Haves
- Prior experience in the restaurant industry
Responsibilities
- People Leadership – interview, train, coach and motivate
- Customer Service – ensure exceptional experiences and build lasting customer relationships
- Store Operations – open and close the store, manage inventory, ensure product quality and more
- Financial Management – build financial expertise in running a business
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
