Restaurant Shift Leader

CyHawk Hospitality•Sioux Falls, SD

1d•Onsite

About The Position

A shift leader is empowered to support management in meeting restaurant goals through the implementation, management and enforcement of company policies, procedures, programs and performance standards. It means taking a hands-on leadership role in the restaurant to deliver the following to our Guests and Employees every shift: Hot Food, Served Fast, by Friendly People Outstanding Image and Cleanliness 100% Guest Satisfaction

Responsibilities

Ensures that all menu items are prepared, portioned, and presented properly in a clean safe, and sanitary manner, according to all established procedures, performance standards, and local health department regulations.
Required, under certain circumstances, to perform/assist all functions for all positions in the restaurant.
Shift Readiness – Set up each shift for success through thorough planning, careful inspection and anticipation of potential challenges which may arise during the shift. Effectively communicate expectations with staff, assign work stations and create enthusiasm and confidence in your team.
Direct Your Shift – Execute your plan to lead a great shift. Your attitude, enthusiasm and adaptability set the stage for all team members, especially when the rush gets hectic. Maintain standards while keeping the team positive, organized and focused. Take immediate action to correct any food or service issues.
Follow Up – Measure the results of the shift against your plan and ensuring the restaurant is ready for the next Guest and for the next shift. Communicate with management regarding employee performance, guest concerns, food or maintenance issues which need attention.

Benefits

Supportive ownership that believes in family
Closed on Christmas Day
Yearly anniversary checks for continued employment
Free Employee Meals and family discounts
Competitive wages for your experience
Paychecks delivered weekly
Flexible hours & schedules
Structured training program for all positions
Referral bonus for great employees who recruit other great employees
Career path that rewards you financially for your advancement within the company