Restaurant Shift Leader / Key Holder

Keystaff•Port Saint Lucie, FL

7d•$12 - $15

About The Position

Perform a wide range of duties involved with preparing and/or serving food and beverages in a food service environment. May perform such duties as preparing salad items, hot foods, and/or cold foods, and/or assisting in the preparation of such foods. Assist in cleaning work areas, equipment, utensils. May assist in the set up, and service; and collection of garbage/trash; as appropriate to the area of operation. May serve food to customers and/or perform cashiering duties, as appropriate.

Requirements

Knowledge of supplies, equipment, and/or services ordering and inventory control.
Ability to follow routine verbal and written instructions.
Ability to read and write.
Ability to understand and follow safety procedures.
Ability to safely use cleaning equipment and supplies.
Ability to lead and train staff.
Ability to lift and manipulate heavy objects.
Knowledge of foodservice lines set-up and temperature requirements.
Skill in cooking and preparing a variety of foods.
Knowledge of food preparation and presentation methods, techniques, and quality standards.

Responsibilities

Coordinating daily front of the house and back of the house restaurant operations.
Delivering superior food and beverage service and maximizing customer satisfaction.
Responding efficiently and accurately to restaurant customer complaints.
Regularly review product quality.
Organize and supervise shifts.
Estimate future needs for goods, kitchen utensils and cleaning products.
Ensure compliance with sanitation and safety regulations.
Promote the brand in the local community through word-of-mouth and restaurant events.
Recommend ways to reach a broader audience (e.g. discounts and social media ads).
Train new and current employees on proper customer service practices.
Implement policies and protocols that will maintain future restaurant operations.
Responsible for opening and closing the store.
End of day reconciliation.