Restaurant Server

HRI HospitalityRichmond, VA
Onsite

About The Position

At HRI Hospitality, they offer a unique perspective on hotel ownership and management, focusing on restoring properties and developing new projects that become vibrant community centers. They are looking for individuals who share a passion for warm welcomes and creating unforgettable guest experiences. With a diverse portfolio of brands in exciting locations, HRI Hospitality is presented as a destination for career growth. HRI Hospitality has a 40-year legacy, building a robust lodging and mixed-use platform. The company owns and manages a diverse portfolio in premier lodging markets, actively engaging in development and acquisitions. They are committed to "Elevating the Urban Experience" for guests, managing branded and independent institutional quality hotels in key U.S. markets. HRI Hospitality is an approved operator for all major full- and focused-service brands, leveraging deep sector expertise and a vast industry network. Their hotel management platform emphasizes a balanced approach, incorporating People, Profit, and Revenues, and they are adept at operating properties effectively with extensive third-party management expertise and an owner's perspective, solidifying their position as an innovative leader in the hospitality industry.

Requirements

  • High school diploma or equivalent preferred.
  • Previous serving or hospitality experience preferred.
  • Experience with POS systems and cash handling a plus.
  • Excellent customer service and communication skills.
  • Ability to multitask in a fast-paced dining environment.
  • Knowledge of menu items, allergens, food preparation, and beverage options.
  • Strong attention to detail and order accuracy.
  • Ability to stand for long periods and lift up to 25–30 lbs.
  • Basic math and cash-handling skills.
  • Professional appearance and polished demeanor.

Nice To Haves

  • High school diploma or equivalent preferred.
  • Previous serving or hospitality experience preferred.
  • Experience with POS systems and cash handling a plus.

Responsibilities

  • Greet guests promptly and provide friendly, attentive service.
  • Present menus, answer questions, and make recommendations.
  • Take accurate food and beverage orders and input them into the POS system.
  • Deliver food and drinks promptly, ensuring proper presentation and temperature.
  • Check back with guests regularly and anticipate needs.
  • Process payments, handle cash, and balance receipts accurately.
  • Maintain table cleanliness, reset tables, and support dining room organization.
  • Communicate guest needs and concerns to management or kitchen staff as needed.
  • Follow all food safety, sanitation, and alcohol service guidelines.
  • Assist with opening, closing, and side work duties.
  • Perform additional duties as assigned by management.
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