Restaurant Server

Generation Hospitality Group•Billings, MT

27d

About The Position

As a Restaurant Server in our Food & Beverage department, you will be a key part of delivering an exceptional dining experience. In this hourly, full-time role, you will provide attentive, friendly, and knowledgeable service while maintaining high standards of hospitality, accuracy, and efficiency. You’ll work closely with the kitchen and bar teams to ensure guests enjoy timely, well-presented meals and beverages, and you’ll help create a welcoming atmosphere that encourages guests to return.

Requirements

Previous experience as a server or in a customer-facing hospitality role preferred
Strong verbal communication skills in English with a friendly, professional demeanor
Ability to provide attentive, high-quality service in a fast-paced environment
Basic math skills and comfort with point-of-sale (POS) systems and payment processing
Excellent organizational skills and attention to detail, especially with orders and special requests
Ability to stand, walk, carry trays, and be on your feet for extended periods of time
Capability to lift, move, or carry up to 25–30 lbs as needed
Reliable, punctual, and able to work a flexible schedule including evenings, weekends, and holidays
Team-oriented mindset with a positive attitude and willingness to help where needed
Understanding of basic food safety and hygiene practices; formal certification is a plus
Legal authorization to work in the country where the restaurant is located
High school diploma or equivalent preferred

Responsibilities

Greet guests promptly and warmly, presenting menus and explaining daily specials or featured items
Take accurate food and beverage orders and enter them into the POS system in a timely manner
Serve food and drinks according to restaurant standards, ensuring proper presentation and temperature
Monitor guest satisfaction throughout the meal and respond promptly to requests and concerns
Maintain a clean and organized section, including tables, chairs, and service stations
Coordinate with kitchen and bar staff to ensure orders are prepared correctly and delivered efficiently
Process payments accurately, handle cash and card transactions, and issue receipts
Upsell menu items, specials, and promotions to maximize guest experience and check averages
Follow all food safety, sanitation, and hygiene guidelines, including allergy and dietary protocols
Set up and break down dining areas before and after service, including side work and restocking
Adhere to all company policies, service standards, and uniform/grooming guidelines
Assist teammates and support other sections as needed to maintain smooth restaurant operations