Restaurant Server

IHG • Los Angeles, CA

15d • $18

About The Position

Provide fast and courteous service of food and beverages to guests and ensure
quality of food and beverage presentation per established standards.

At InterContinental Hotels & Resorts® we want our guests to feel special,
cosmopolitan and In the Know which means we need you to:
• Be charming by being approachable, having confidence and showing respect.
• Stay in the moment by understanding and anticipating guests’ needs, being
attentive and taking ownership
of getting things done.
• Make it memorable by being knowledgeable, sharing stories and showing your
style to create moments that make people feel special.

Requirements

• Basic reading and writing.
• Food service experience with general knowledge of restaurant operations.
• Carrying or lifting items weighing up to 50 pounds
• Moving about the restaurant
• Handling food objects; plates, trays, glasses, etc.
• Bending, stooping, kneeling
• Communication skills are utilized a significant amount of time when interacting with guests, wait staff, cooks, and supervisor.
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
• Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.
• Basic math skills are frequently used when handling cash and credit.
• May be required to work nights, weekends, and/or holidays.

Responsibilities

• Alert Outlet Management of any service and/or safety issues. Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.
• May receive guest payments and process transactions as outlined in the cash and charge procedures as needed.
• Prepare food and beverages for service to hotel guests and present food according to established health and presentation standards.
• Greet all guests and take beverage and food orders in a prompt and professional manner.
• Clear and clean tables in a prompt and efficient manner. Clean and/or wipe down tables, chairs, walls, windows, mirrors, and floors as necessary.
• Perform side-work, and any other opening or closing duties as required. Ensure that wait staff stations are clean and maintained throughout shift.
• May assist with other duties as assigned.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed