Rooftop Server

Gorman & Company•Rockford, IL

1d•Onsite

About The Position

The Embassy Suites in Rockford, IL is looking for talented people to join their team as part time Restaurant Servers. They offer flexible work schedules, cross-training in a variety of positions, and the opportunity to learn the hotel industry. Embassy team members are passionate about their work and enjoy a fun, "all hands-on deck" environment. The Embassy Suites in Rockford, IL is owned and operated by Gorman & Company, a trusted partner specializing in downtown revitalization, the preservation of affordable housing, workforce housing, and the adaptive reuse of significant historic buildings. Gorman & Company operates with a motto of integrity, innovation, and community, focusing on inclusion, respect, honesty, growth, diversity, creativity, support, and uniting to enrich lives within the communities they serve.

Requirements

Previous experience as a restaurant server.
Excellent customer service skills.
Excellent verbal and written communication skills.
Dependability and regular attendance.
Ability to work evenings and weekends.

Responsibilities

Greet guests, present them with menu and inform guests about the specials of the day.
Take food and beverage orders from the guest on the order taking pads or on the handheld Point of Sale (POS) system.
Serve food and beverage to the guest as per the course of order.
Maintain proper dining experience, deliver items, fulfill customer needs, offer desserts and drinks, remove courses, replenish utensils, refill glasses.
Obtain revenues, issue receipts and accept payments.
Perform basic cleaning tasks as needed or directed by supervisor.
Coordinate with the dining room attendant, kitchen staff, and bar staff to ensure smooth operation and guest satisfaction.