Rooftop Server

Gorman & CompanyRockford, IL
Onsite

About The Position

The Embassy Suites in Rockford, IL is looking for talented people to join their team as part time Restaurant Servers. They offer flexible work schedules, cross-training in a variety of positions, and the opportunity to learn the hotel industry. Embassy team members are passionate about their work and enjoy a fun, "all hands-on deck" environment. The Embassy Suites in Rockford, IL is owned and operated by Gorman & Company, a trusted partner specializing in downtown revitalization, the preservation of affordable housing, workforce housing, and the adaptive reuse of significant historic buildings. Gorman & Company operates with a motto of integrity, innovation, and community, focusing on inclusion, respect, honesty, growth, diversity, creativity, support, and uniting to enrich lives within the communities they serve.

Requirements

  • Previous experience as a restaurant server.
  • Excellent customer service skills.
  • Excellent verbal and written communication skills.
  • Dependability and regular attendance.
  • Ability to work evenings and weekends.

Responsibilities

  • Greet guests, present them with menu and inform guests about the specials of the day.
  • Take food and beverage orders from the guest on the order taking pads or on the handheld Point of Sale (POS) system.
  • Serve food and beverage to the guest as per the course of order.
  • Maintain proper dining experience, deliver items, fulfill customer needs, offer desserts and drinks, remove courses, replenish utensils, refill glasses.
  • Obtain revenues, issue receipts and accept payments.
  • Perform basic cleaning tasks as needed or directed by supervisor.
  • Coordinate with the dining room attendant, kitchen staff, and bar staff to ensure smooth operation and guest satisfaction.

Benefits

  • 401K+ Match (up to 6%)
  • Employee Assistance Program
  • 9 ½ Paid Holidays

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What This Job Offers

Job Type

Part-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

101-250 employees

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