Rest 1 Server

SHAMIN HOTELS MASTER • Portsmouth, VA

6d

About The Position

As a Restaurant Server, you will play a key role in providing excellent customer service and ensuring a positive dining experience for our guests. You will be responsible for taking orders, serving food and beverages, and attending to guests' needs in a courteous and efficient manner.

Requirements

• Previous Experience: Previous experience as a server in a restaurant or hospitality setting is preferred but not required. We welcome candidates with a positive attitude and a willingness to learn.
• Customer Focus: Passion for providing exceptional customer service and creating memorable dining experiences for guests.
• Communication Skills: Excellent communication skills, with the ability to interact effectively with guests and team members in a fast-paced environment.
• Attention to Detail: Strong attention to detail and accuracy in order taking, serving, and handling transactions.
• Team Player: Ability to work collaboratively as part of a team and contribute to a positive work environment.
• Flexibility: Willingness to work flexible hours, including evenings, weekends, and holidays, based on business needs.
• Ability to stand and walk for extended periods.
• Ability to lift and carry trays of food and beverages.

Responsibilities

• Greeting Guests: Welcome guests to the restaurant in a friendly and welcoming manner, and escort them to their tables.
• Menu Knowledge: Have a thorough understanding of the menu offerings, including food and beverage options, specials, and promotions, and be able to provide recommendations to guests as needed.
• Order Taking: Take food and beverage orders from guests accurately and efficiently, ensuring special requests or dietary restrictions are noted and communicated to the kitchen staff.
• Serving: Serve food and beverages to guests in a timely and professional manner, ensuring accuracy and presentation standards are met.
• Upselling: Utilize suggestive selling techniques to promote additional menu items, specials, or beverages to enhance the guest experience and increase sales.
• Table Maintenance: Monitor and maintain cleanliness and organization of assigned tables and dining areas throughout the meal service.
• Guest Interaction: Engage with guests in a courteous and attentive manner, addressing any questions or concerns they may have and ensuring their needs are met throughout their dining experience.
• Billing and Payment: Present bills to guests, process payments accurately, and handle cash and credit card transactions following established procedures.
• Teamwork: Collaborate with kitchen staff, bartenders, and other restaurant team members to ensure smooth operations and excellent service.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed