Restaurant Server - Marriott Providence

Meyer Jabara Hotels • Providence, RI

1d

About The Position

To effectively promote and sell the Bluefin menu and provide an outstanding service experience to our guests.

Requirements

• Ability to read, write and speak English. (High School Diploma)
• One year server experience in a high volume or fine dining restaurant or dining facility
• Effective and clear communication skills
• Professional and friendly hospitality skills
• Practice food safe handling procedures
• Knowledge of wines and alcoholic beverages
• TIPS trainable
• Ability to work with the Micro’s computer system
• Able to multi-task and organize multiple orders, thoughts, and tasks within the same given time
• Bending and lifting food trays of up to 40lbs.
• Continually moving at a fast pace
• Continuous standing for the full shift
• Able to climb stairs
• Able to carry hot and cold food items
• Hearing; Must be able to take guest orders & hear guest requests
• Vision; Must be able to check for food accuracy & be able to assess guest body language or expressions
• Speech; Must be able to explain food items & specials
• Literacy; Must be able to write & communicate orders.

Responsibilities

• Greet guests upon arrival and make them feel welcome
• Accurately take all food and beverage orders.
• Speak in front of groups. (i.e. describing specials.)
• Answer all questions about cooking methods, menu items, specials and prices of all menu items.
• Check food to ensure that appearance, temperature and portions are correct and deliver the food orders in a timely fashion.
• Prepare the guest check accurately and present it to the guest following standard handling procedures.
• Collect payment form the guest and make accurate change as necessary.
• Clean, clear, and re-set all service items and complete side-work checklists
• Clean and re-stock all service items and complete side-work checklists.
• Assist in seating and greeting the guest also answering Bluefin telephone as needed
• Absolute commitment to improved Guest Satisfaction Scores.
• Attendance as scheduled is required

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED