CyHawk Hospitality-posted 1 day ago
Part-time • Entry Level
Onsite • Sioux Falls, SD
5,001-10,000 employees

Provides friendly and efficient service in a timely manner to guests according to company policies, procedures, programs and performance standards. Shows quests genuine hospitality while providing them with a memorable experience. Look like a professional and show sincerity with a positive, friendly attitude. Performs all duties to maximize guest satisfaction and quality of work environment as directed by Manager on Duty.

  • Reports to work well-groomed, in clean and proper uniform and at all times practices good personal hygiene.
  • Greets guest in a courteous and respectable way when seated at station.
  • Welcomes guests immediate upon seating with a non-scripted greeting
  • Using acquired menu knowledge, offers menu suggestions, answers questions and anticipates guests’ needs.
  • Deliver Hot Food – Check completed food orders for accuracy, appearance and temperature, deliver to the table immediately.
  • Deliver Perkins Service – Show a desire to please with your genuine hospitality, personality and specific suggestions at every step.
  • Actively engage Guests who have concerns and remedy them.
  • Ensure that each Guest is 100% satisfied with his/her dining experience.
  • Clean – Keep tables/station, pantry line area and dining room common areas clean.
  • Complete assigned Perkins cleaning system duties.
  • Attends to any additional guests’ needs or requests
  • Maintains dining area – pre-bussing, detailing etc.
  • Maintains cleanliness of his/her stations and pantry.
  • Performs side work during shift downtime including but not limited to; rolling silverware, restocking cleaning works stations and bussing tables, etc.
  • Executes the service cycle and team responsibilities at all times.
  • Ensures 100% guest satisfaction on every visit.
  • Communicates with Manager on Duty and coworkers regarding product/service deficiencies. equipment, safety problems. Etc.
  • Keeps General Manager and Manager on Duty informed of problems and/or issues and proposes alternative solutions for consideration.
  • Writes guest check and/or operates POS equipment pursuant to company policies.
  • Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction.
  • Maintains service stations, garnish line, service bar and common areas of the restaurant
  • Restocks service station with glasses, tea, ice and plates
  • Restocks garnish line
  • Fills condiments
  • Sorts, polishes and rolls silverware
  • Cleans mirrors and artifacts
  • Runs food for all servers to ensure hot food is served hot
  • Maintains cleanliness of dining room, and pantry area.
  • Supportive ownership that believes in family
  • Closed on Christmas Day
  • Yearly anniversary checks for continued employment
  • Free Employee Meals and family discounts
  • Competitive wages for your experience
  • Paychecks delivered weekly
  • Flexible hours & schedules
  • Structured training program for all positions
  • Referral bonus for great employees who recruit other great employees
  • Career path that rewards you financially for your advancement within the company
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