Restaurant Server PT

Omni Hotels & Resorts•Hot Springs, VA

13d

About The Position

The Omni Homestead Resort & Spa has been delighting vacationers - including 24 U.S. Presidents - for over 250 years. A recently completed $170 million dollar renovation restored the historic character to this Allegheny Mountain resort in Virginia. We are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings. The Omni Homestead Resort & Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Homestead Resort & Spa may be your perfect match. Overview: As a Server, you will embody the spirit of warmth and attentiveness, ensuring every guest enjoys seamless and personalized service. Whether recommending menu items or creating a welcoming atmosphere, you will contribute to the high standards and reputation of Omni Hotel & Resorts. If you thrive in a fast-paced environment and take pride in curating unforgettable moments, we’d love to have you on our team.

Requirements

Minimum 1 year of serving experience, high volume & casual environment preferred.
Must adhere and agree to compensation acknowledgement and tip reporting guidelines.
Must have knowledge of wine, spirits, and beer.
Must be able to work a variety of shifts, including weekends and holidays.
Maintain a professional business appearance, attitude, and performance.
Must have unexpired Food Handlers obtain upon hire.
Must be able to lift, push, pull, place, and carry objects weighing up to 50lbs.

Responsibilities

Acknowledge and greet all guests, anticipate guest needs, and respond to guest inquiries or requests.
Provide outstanding service to members and guests in a friendly and professional manner, following proper steps of service.
Must maintain full familiarity with menus and knowledge of beverage offerings, including wine service.
Complete station set-up and breakdown/side-work.
Polish and clean all water glassware on assigned station during each shift.
Take food and beverage orders and upsell as often as possible.
Be pleasant, smile and greet all guests using surnames when obtained.
Send orders using MICROS systems.
Communicate with culinary team regarding meal requirements, allegories, dietary needs and special requests.
Alert Restaurant Manager immediately if a guest has a suggestion, complaint or issue.
Present accurate check to guests and process payment.
Assist in seating guests and answering phones for restaurant as needed.
Cross train among other food and beverage outlets as needed.
Perform any other duties as assigned by the restaurant manager.