Restaurant Server Full/ Part time

InterContinental Hotels Group • Louisville, KY

230d

About The Position

We are currently seeking someone with an infectious smile, exceptional customer service skills, a professional demeanor and positive attitude to work as a Server for the beautiful and newly renovated Al's Table restaurant. The primary role of the Server is ensure the guest has a memorable experience by providing excellent customer service through solid organizational skills and exceptional people skills from the moment the guest arrives through the time of their departure.

Requirements

• Generally 2-5 years of experience as server in a full service restaurant.
• One must have Micros, touch screen experience.
• One must be a minimum of 18 years of age to serve alcoholic beverages to hotel guest per KY Liquor Law.

Nice To Haves

• Knowledge of alcohol service.
• Attention to detail with work ensuring accuracy is met and exceeded.

Responsibilities

• Greet guests and present daily specials, menu changes and answer questions regarding food and beverage.
• Perform the Steps of Service according to IHG Standards.
• Serve three to four tables, as determined by management.
• Responsible for stocking stations and completing pre and post job duties as outlined by the manager.
• Ability to up sell alcohol and food items.
• Able to use a POS computer system to ring in food and beverage orders.
• Able to interact with guests in a friendly/fast manner.
• Process guests' payment transactions as outlined in the cash and charge procedures.
• Maintain specific side-work and ensure the total cleanliness and smooth operation of the restaurant.
• Ability to clear and reset tables.
• Check identification of guests to ensure guests are of legal age to consume alcoholic beverages.
• Observe guests during meal needs and respond to requests appropriately.
• Assist team members as needed.

What This Job Offers

• Career Level: Entry Level
• Industry: Accommodation