Restaurant Server/Bartender (Full time)/Renaissance St. Louis Airport Hotel
About The Position
· Greet all guests in a warm and enthusiastic manner and assist host or hostess in seating guests as needed. · Present menu, answer questions, and make suggestions regarding food, service, appropriate wines, and food preparation. · Memorize menu selections and wines including being familiar with daily specials and basic ingredients. · Use proper verbiage and etiquette including serving ladies first · Write order on check or memorize order. · Relay order to kitchen and service bar utilizing point of sale system · Observe guests to fulfill any additional request and to perceive when meal has been completed for guest checkout. · Total bill and accept payment or refer guest to cashier. · Ladle soup, portion pies and desserts, and brew coffee. · Clear and reset counters or table at conclusion of each course. · Assist in cleaning and wiping down of service areas and prep areas · Notify a manager immediately of any guest complaints. · Use proper etiquette guidelines for seating guests. · Ask department telephone using proper telephone etiquette · Practice and observe all safety rules and procedures. · Assist all service personnel in any duties as requested. · Maintain and follow all cash handling procedures. Ability to accurately use various office software.
Requirements
- Minimum lifting of 50 pounds.
- Pushing, bending, stooping, upward reaching, manual dexterity.
- Hearing, writing, typing.
- Minimum pulling of 50 pounds.
- Other duties may be assigned.
- Must have a comprehensive knowledge of all hotel departments and functions.
- Must have a knowledge of applicable Federal, state, and local health, safety, and legal regulations.
- Must have good mathematical and computer skills.
- High school education preferred.
- Relevant training and experience required.
- Ability to timely obtain any required licenses or certificates.
Nice To Haves
- CPR training and first aid training preferred.
- Additional language ability preferred.
Responsibilities
- Greet guests and assist with seating
- Present menus and answer questions
- Make recommendations on food and wine
- Memorize menu items and specials
- Take orders and relay them to the kitchen/bar
- Observe guests and fulfill requests
- Process payments
- Prepare some food and beverages
- Clear and reset tables
- Clean service and prep areas
- Report guest complaints to a manager
- Answer the telephone
- Follow safety rules and procedures
- Assist other staff as needed
- Maintain cash handling procedures
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
