Restaurant Operations Manager

Yamashiro Hollywood • Los Angeles, CA

67d • $80,000 - $90,000

About The Position

The Operations Manager will be responsible for overseeing and optimizing all administrative, operational, and organizational aspects of the restaurant. This role requires a strategic, detail-oriented professional who can implement standard operating procedures (SOPs), streamline processes, and support both FOH and BOH teams to deliver flawless service.

Requirements

• Minimum 2 years of experience in restaurant operations management, preferably in fine dining or luxury hospitality.
• Proven experience managing both FOH and BOH operations in a high-volume, upscale restaurant environment.
• Strong administrative and organizational skills, with the ability to implement and enforce SOPs and operational workflows.
• Exceptional attention to detail, ability to anticipate challenges, and problem-solving skills.
• Strong leadership, communication, and team-building abilities.
• Experience with staff training, scheduling, and performance management.
• Understanding of budgeting, cost control, inventory management, and operational reporting.
• Professional demeanor, ability to thrive under pressure, and a passion for high-end hospitality.
• Flexibility to work evenings, weekends, and holidays as required.

Responsibilities

• Manage daily operations of the restaurant’s front and back of house to ensure smooth, efficient, and profitable service.
• Develop, implement, and maintain SOPs across all areas, including reservations, guest service, kitchen workflows, and inventory management.
• Oversee administrative tasks, including scheduling, reporting, and compliance.
• Monitor operational systems and tools, including Toast, Microsoft Office, OpenTable, Resy, and other restaurant technology.
• Collaborate with management, chefs, and service leadership to identify operational gaps and implement improvements.
• Lead, mentor, and develop staff to ensure adherence to operational standards and service excellence.
• Assist in budgeting, forecasting, and financial reporting to ensure profitability and efficiency.
• Ensure compliance with health, safety, and regulatory standards at all times.

Benefits

• Health Insurance
• Paid Time Off
• 401k
• Dining Discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 51-100 employees