Restaurant Operations Manager

First Watch Restaurants, Inc.•Foley, AL

13h•Onsite

About The Position

First Watch Managers are passionate about mornings, the aroma of bacon, and, most importantly, serving others. The company's "YOU FIRST" culture prioritizes employees, empowering them to make decisions that enhance the customer experience. First Watch takes immense pride in its chef-curated food and does not adhere to the traditional BOH versus FOH management structure. Instead, each manager is responsible for supervising both kitchen operations and the overall dining experience, coaching and developing team members to foster a love for service.

Requirements

Is certified in food safety

Responsibilities

Learns and supports our You First culture and core values
Puts their supervisory skills to work, making sure daily operations runs according to plan and with high standards
Understands that we source great food for a reason and that our recipes must be followed
Knows the restaurant sales and traffic goals – and works to exceed them
Coaches and observes the First Watch Five Steps of Service being implemented at every table
Understands the background story of our 10 Commitments – and puts them into action
Responds with a sense of urgency to both customer and employee concerns
Communicates and takes immediate ownership of repair and maintenance issues
Is certified in food safety – and identifies and coaches in all areas of safe food handling
Is continuously scouting for and interviewing candidates to join our team
Keeps our company assets secure; including computers, point of sale, security systems and equipment
Understands the key responsibilities of every position in the restaurant
Puts an immediate stop to any inappropriate behavior, investigates as needed
Trains, coaches, and develops team members daily
Recognizes performance that goes above and beyond
Accounts for all daily revenues and deposits
Completes our admin duties – and gets required paperwork in on time

Benefits

One Shift - No Night Shifts. Ever.
Opportunity to grow your career with a great company and great people!
24/7 Employee Assistance Program
401(K) Retirement Savings Program (must be employed for 60 days and must be 21 years of age to participate)
Quarterly bonus payment based on restaurant's performance
Life Insurance
Short Term Disability
Long-Term Disability
Dental
Vision
Health Insurance
Bright Horizon - back up child and elder care
Spot Insurance
Supplemental Insurance (accident, critical illness, indemnity)
Meal Discount
Complimentary premium access to the Calm App, plus 5 gift subscriptions
Unlimited access to medical and behavioral telemedicine through Cirrus MD
Tuition Reimbursement & High School Diploma Program
Perks at Work (over 30,000 discounts on purchases for travel, fitness, auto event tickets & more)
Childcare Discount Program
Paid Time Off (PTO)