Restaurant Operations Manager
About The Position
The Restaurant & Operations Manager provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results and exceed the guest experience. The ideal candidate thrives in a fast-paced, multi-faceted Restaurant/Entertainment environment, can inspire fun in team members and guests, and enjoys the immediate gratification of enhancing experiences. This role is for someone who consistently beats goals, can manage high-volume days while being physically active, and oversees all business aspects from minor details to the big picture. Main Event offers a vibrant world of lights, music, entertainment, and laughter, where guests are greeted by genuine team members. Each center is staffed by passionate, driven individuals who serve others and create memories through chef-inspired meals, full-service catering with private rooms, a high-energy bar with advanced audio-visual technology, and spaces for various events like birthday parties and corporate gatherings. A visit to Main Event provides an opportunity for families to reconnect, celebrate, compete, eat, and play, ensuring every moment is the Main Event.
Requirements
- 21+ years of age
- 2+ years of Restaurant/Hospitality Experience
- Proficient in managing the cost of goods sold and labor
- Ability to lead a team to create a memorable guest experience
- True leadership capabilities
- The ability to work weekends, nights, and holidays
- Not afraid to work in a fast-paced, noisy environment with distracting conditions
Responsibilities
- Provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results and exceed the guest experience
- Oversee all aspects of the business - from the most minor details to the big picture
- Developing and leading hourly team members to exceed guest’s expectations
- Demonstrating proactive leadership by ensuring positive staff and guest experiences through personal interactions
- Interacting with guest service-focused team members in areas of recruiting, hiring, coaching, training, and contentious professional development
- Living our core values along with leading others to do so while collaborating with the management team to achieve high-quality and timely results
Benefits
- Competitive salary
- Quarterly bonus program
- Health, Dental, Vision, Long & Short-term Disability
- Employee Assistance Program
- Buster’s Legacy Fund (Supports team members during difficult times)
- 401K matching plan
- FREE food
- FREE gameplay
- Large leadership team = multiple managers per shift
- FUN work environment
- Grow your career!
- Two FUN brands (Dave & Buster’s and Main Event Entertainment) under one roof = Double the growth opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
