Restaurant Manager

Jack in the Box • New Braunfels, TX

165d

About The Position

Responsible for managing the overall operations of a Jack in the Box unit. Uses discretion in daily management decisions with accountability for ensuring effective execution of the Service Profit Chain (SPC) and Brand Promise. Develops team to provide excellent internal service, external service, and build restaurant sales and profit while ensuring compliance with policies, procedures, and regulatory requirements.

Requirements

• High School Diploma, G.E.D. or equivalent required.
• Minimum of 1+ years experience as an Associate Manager and/or 2 years experience as a First Assistant Manager.
• Must be 100% certified in all workstations.
• Minimum of 3 years experience managing a service concept with full P&L responsibility.
• Must complete Restaurant Manager training classes.
• Must be ServSafe certified.
• Ability to speak, read, and write effectively in English.
• Excellent interpersonal skills.
• Ability to perform and understand basic math concepts.
• Proficient knowledge of personal computers and related software applications.
• Must possess a valid driver's license, insurance, and use personal vehicle to make bank deposits and travel to other restaurants/business locations as required.

Nice To Haves

• Associate's or Bachelor's degree preferred.

Responsibilities

• Recruits, selects, trains, develops, and evaluates restaurant employees.
• Monitors staffing levels to ensure sufficient development and talent.
• Ensures systems for training employees on workstations are fully implemented and adhered to by management and crew.
• Identifies and develops internal candidates for management and Team Leader positions.
• Creates a restaurant environment that is 'employee friendly,' fun, clean and safe.
• Motivates and inspires employees to achieve high performance.
• Manages daily activities to achieve excellence in restaurant operational performance.
• Provides an exceptional experience for the guests by ensuring proper training and holding restaurant team accountable for consistently delivering excellent guest service and food quality.
• Reviews practices and modifies as needed to continuously improve the guest experience.
• Maintains visibility and interaction with guests; responds to guest concerns and complaints in a timely and professional manner.
• Utilizes management information tools to analyze restaurant operational and financial performance each Period.
• Identifies trends and implements action plans for improvement.
• Focuses efforts on increasing restaurant sales and profitability by executing the Service Profit Chain.

Benefits

• Reasonable accommodations for qualified individuals with disabilities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Food Services and Drinking Places
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees