About The Position

WHO WE ARE: Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled services, and exclusive activations for customers in Pursuit of the Extraordinary . It is known for creating the Neiman Marcus magic through exceptional customer experiences including the Neiman Marcus Awards, Fantasy Gifts, seasonal campaigns, and “Retail-tainment” initiatives. Neiman Marcus has a rich history as a brand builder, bringing together the world's top luxury designers and customers to foster a dedicated following for generations. It serves customers across its 36 stores, digital channels, and through remote selling. It is part of Saks Global’s portfolio of world-class luxury retailers and real estate assets. YOU WILL BE: The Restaurant Manager promotes the excellence of a Neiman Marcus Restaurant by leveraging team members' skills, maintaining the restaurant to current standards, and supporting key Restaurant initiatives.

Requirements

  • 2-4 years of relevant experience
  • 4-year degree preferred
  • History of leading, motivating, and coaching teams to achieve objectives
  • Excellent oral and written communication skills
  • Strong attention to detail
  • Motivated and results-driven
  • Exceptional customer service and problem-solving skills
  • "Win together" mentality
  • Basic proficiency with MS Office Product Suite preferred
  • Role requires standing, bending, climbing stairs, and lifting and carrying 35 pounds
  • Associates must be willing to work a flexible schedule based on business needs, which will include evenings, weekends, and holidays

Nice To Haves

  • 4-year degree preferred
  • Basic proficiency with MS Office Product Suite preferred

Responsibilities

  • Restaurant Strategy & Administration Oversees maintenance of excellent quality and cleanliness across all dining rooms and kitchens
  • Oversees cleanliness and adherence to Health and Safety standards in work areas
  • Enforces NMG policies and procedures
  • Maintains proper documents to begin, finalize, and achieve seasonal profit plans
  • Drives restaurant to achieve and maintain a 90% score or better on seasonal shop reports and sanitation evaluations
  • Executes and / or supports special promotions and events for restaurant
  • Manages inventory amounts, batch invoices, and month-end forecasts
  • Maintains current and accurate paperwork from POS reports while monitoring restaurant success compared to the bottom line, reviewing preliminary profit and loss reports
  • Partners with General Restaurant Manager and Executive Chef to support any restaurant needs
  • Associate Development Enforces Neiman Marcus policies and procedures
  • Responsible for coaching and counseling direct reports
  • Oversees restaurant Associates in completing daily tasks
  • Provides feedback, conflict resolution, and disciplinary action for Associates
  • Works closely with Human Resources Manager on matters relevant to restaurant Associates (e.g., training, payroll, benefits)
  • Supports training of Associates on tasks critical to their roles
  • Communications Communicates daily with General Restaurant Manager and Executive Chef(s) regarding scheduling, profit and loss reports, upcoming events, and any employee-related concerns
  • Participates in weekly department manager meeting
  • Relays relevant news concerning the restaurant to other department managers
  • Relays pertinent information and updates to restaurant staff

Benefits

  • Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation
  • Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
  • Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
  • An amazing employee discount
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