Restaurant Manager - Eataly Silicon Valley

Eataly North America•Santa Clara, CA

3d•$71,000 - $75,000•Onsite

About The Position

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to: EAT authentic Italian food at our restaurants, cafés and to-go counters SHOP a selection of high-quality Italian, local and homemade products LEARN through our classes and our team’s product knowledge Job Description The Restaurant Manager assists the Restaurant Assistant General Manager (AGM) in the day-to-day operations of Eataly’s full-service restaurants. Reports to the Restaurant AGM and oversees front-of-house restaurant staff including servers, bartenders, food runners, hosts, bussers and barbacks. This position will be for either of our on site restaurants - La Pizza La Pasta or Terra restaurant. Supports the Restaurant AGM with hiring, assigning, training, evaluating and terminating employees Documents, investigates, escalates and resolves all employee and guests incidents Ensures exceptional service standards are consistently met and that activities are carried out effectively Inspects dining room and storage areas to ensure compliance with health and safety regulations Estimates front-of-house food and beverage needs, and supervises intake orders to ensure specifications Reviews financial information such as sales, inventory and costs to monitor budget Meets with dining room and bar personnel to plan restaurant activities, special events, share information, etc. Performs other duties as required or assigned

Requirements

2+ years of experiencing leading or managing a front-of-house restaurant team highly preferred
Understanding of steps of service
Outstanding communication, leadership and problem-solving skills
Availability to work onsite with an open, flexible schedule often including evenings, weekends and holidays
Ability to lift up to 50 pounds
Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
Food Handler’s License required within 60 days of employment

Nice To Haves

Bachelor’s Degree or Associate’s Degree in Restaurant Management or Hospitality preferred

Responsibilities

Assists the Restaurant Assistant General Manager (AGM) in the day-to-day operations of Eataly’s full-service restaurants.
Oversees front-of-house restaurant staff including servers, bartenders, food runners, hosts, bussers and barbacks.
Supports the Restaurant AGM with hiring, assigning, training, evaluating and terminating employees
Documents, investigates, escalates and resolves all employee and guests incidents
Ensures exceptional service standards are consistently met and that activities are carried out effectively
Inspects dining room and storage areas to ensure compliance with health and safety regulations
Estimates front-of-house food and beverage needs, and supervises intake orders to ensure specifications
Reviews financial information such as sales, inventory and costs to monitor budget
Meets with dining room and bar personnel to plan restaurant activities, special events, share information, etc.
Performs other duties as required or assigned