Restaurant Manager - Glacier National Park

Xanterra Travel Collection • Columbia Falls, MT

27d • $2,000 • Onsite

About The Position

To lead and support a Front-of-House (FOH) team in delivering outstanding guest experiences in a casual fine dining environment. The Restaurant Manager plays a key role in daily operations, staff development, and service quality, helping to create a welcoming and memorable dining experience for park visitors from around the world. This position is ideal for someone who is passionate about hospitality, enjoys working in a dynamic team setting, and is excited to live and work in a beautiful natural environment.

Requirements

• Previous have experience in restaurants; whether that’s serving, bartending, or hosting.
• Are you interested in or already know the basics of wine service, cocktails, and quality food presentation? We’re happy to train the right person.
• Stay calm under pressure and helps your team do the same, especially during busy meal periods.
• Communicate clearly and confidently while creating a fun, respectful, and supportive team environment.
• Work closely with other leaders to keep services running smoothly from open to close.
• 1-3 years of experience in the restaurant of hospitality industry preferred (FOH or BOH roles—servers, bartenders, hosts, supervisors, etc.)
• Must be able to walk and stand for long periods of time.
• Must be able to lift and carry a minimum of 40 pounds. Frequent lifting and carrying of supplies, materials, and equipment throughout the day.
• Must be able to bend, stretch, and reach for extended periods of time.
• Working safely with required chemicals.
• Must be able to perform various administrative tasks on a computer for extended periods of time.

Nice To Haves

• Previous leadership or supervisory experience is preferred but not a must, especially if you’ve helped train others, led a shift, or taken initiative in your past roles.
• Experience working in fast-paced, guest facing environments, especially in tourism or seasonal settings, is helpful.
• Familiarity with casual fine dining, craft beverage services, or guest service standards is also preferred but we’re happy to train the right person.

Responsibilities

• Oversee daily dining room operations, ensuring a seamless guest experience by being present on the floor during all meal service periods.
• Schedule and coordinate FOH staff using 7 Shifts; manage labor and payroll through Kronos.
• Manage inventory using Cloud Suite; ensure accurate ordering and product use.
• Help control food and labor costs through communication and proactive planning.
• Ensure food presentation, sanitation, and service standards are met in coordination with BOH leadership.
• Train, coach, and evaluate FOH team members to uphold service excellence.
• Inspire team performance through coaching, suggestive selling, and menu knowledge.
• Collaborate closely with BOH and F&B Leadership to foster a positive, high-performing team culture.
• Monitor and support guest complaints promptly and professionally.
• Adhere to all company, NPS, and departmental safety and environmental practices.
• Other duties as assigned.

Benefits

• Employee Assistance Program
• Wellness Program
• Learning and Development Program
• Free Glacier National Park pass
• Free Red Bus Tours (if available)
• Retail, Lodging and Travel Discounts
• Planned employee trips and activities
• $350 Referral Bonus Program
• Free Employee housing (dormitory-style or RV site) and on-site employee meals (cafeteria-style)
• Free on-site laundry facility, employee shuttle service, Wi-Fi (limited bandwidth)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed