Restaurant Manager Marina Bar & Grill

Sandestin Investments LLC•Miramar Beach, FL

6d•Onsite

About The Position

The Marina Manager at Sandestin Golf & Beach Resort will play a pivotal role in maintaining and enhancing the guest experience at our marina. This role requires a passion for the marine industry, strong leadership skills, and a commitment to delivering exceptional customer service.

Requirements

Prior experience in marina or waterfront management, with a minimum of 3 years in a leadership role.
Strong knowledge of marine safety regulations and best practices.
Exceptional interpersonal, communication, and customer service skills.
Proficiency in budget management and financial analysis.
Strong leadership and team management abilities.
Familiarity with marine equipment, maintenance, and repair procedures.
A passion for the marine and hospitality industry.
Ability to lift and carry heavy objects, including marine equipment and supplies, up to 50 pounds.
Prolonged periods of standing and walking on uneven surfaces, including docks and marina premises.
Proficient use of hands and fingers for tasks such as handling ropes, tying knots, and operating equipment.
Proficiency in boat handling, including the ability to board and disembark vessels and assist guests with docking.
Climbing ladders and stairs to access boats, docks, and equipment.
Frequent bending, stooping, and kneeling to access equipment and perform maintenance tasks.
Strong swimming skills, as there may be a need to enter the water for various tasks or emergencies.
Good visual and auditory acuity to monitor marina activities and ensure safety and compliance.
Clear verbal and written communication skills for interacting with guests, staff, and vendors.
Exposure to various weather conditions, including sun, heat, rain, and wind, as marina operations are conducted outdoors.
Ability to manage time effectively and adapt to varying work schedules, including evenings, weekends, and holidays.

Nice To Haves

Bachelor's degree in Marine Management, Business, Hospitality, or a related field (preferred).
Boating and maritime certifications and licenses are a plus.

Responsibilities

Marina Operations Management:
Oversee day-to-day marina operations, ensuring the highest levels of safety and service.
Supervise and schedule marina staff, including dockhands and maintenance personnel.
Manage inventory of marine supplies and equipment, ensuring timely replenishment.
Customer Service:
Provide exemplary customer service to all marina guests, addressing inquiries, reservations, and concerns promptly and professionally.
Foster positive guest relations by maintaining a welcoming and friendly atmosphere at the marina.
Safety and Compliance:
Enforce all safety regulations and ensure staff and guests adhere to marina safety guidelines.
Ensure compliance with local, state, and federal regulations related to marina operations.
Maintenance and Repairs:
Oversee routine maintenance and repairs of docks, vessels, and equipment to ensure they are in optimal condition.
Coordinate and manage vendors and contractors for specialized maintenance and repairs.
Financial Management:
Develop and manage the marina budget, monitoring expenses and revenues.
Implement strategies to increase marina profitability through services, rentals, and events.
Marketing and Promotion:
Collaborate with the resort's marketing team to promote marina services, events, and packages.
Seek opportunities for business growth and expansion of marina services.
Environmental Stewardship:
Lead efforts to maintain the marina's ecological health, ensuring the responsible use of natural resources.
Promote sustainability and eco-friendly practices within marina operations.