Restaurant Manager

Baskin-Robbins•Hackensack, NJ

69d

About The Position

Are you a results-driven leader who loves building strong teams and creating great customer experiences? Southpaw is looking for a Restaurant Manager who's ready to take ownership of operations, drive performance, and grow a high-performing team-one cup of coffee at a time. What You'll Do: Lead, coach, and develop your team-including assistant managers, shift leaders, and crew Deliver exceptional guest service and uphold Dunkin' brand standards every day Monitor and improve store performance, customer satisfaction, and team morale Manage staffing, training, and performance reviews to keep your team running strong Ensure a safe, clean, and welcoming environment for guests and employees Handle inventory, cost control, and ordering with accuracy and efficiency Launch new products, promotions, and marketing campaigns successfully Set and track goals to achieve profitability and operational excellence

Requirements

Experience in restaurant or retail management (food service preferred)
Strong leadership, communication, and problem-solving skills
Working knowledge of financials, including cost control and sales goals
Ability to multitask, stay organized, and lead by example
Computer literacy and basic math/writing skills
Ability to work flexible hours including holidays and weekends

Responsibilities

Lead, coach, and develop your team-including assistant managers, shift leaders, and crew
Deliver exceptional guest service and uphold Dunkin' brand standards every day
Monitor and improve store performance, customer satisfaction, and team morale
Manage staffing, training, and performance reviews to keep your team running strong
Ensure a safe, clean, and welcoming environment for guests and employees
Handle inventory, cost control, and ordering with accuracy and efficiency
Launch new products, promotions, and marketing campaigns successfully
Set and track goals to achieve profitability and operational excellence