Restaurant Manager

Minnesota National Golf Club & Resort•McGregor, MN

About The Position

Develops implements and maintains quality standards for restaurant facility, including supervision and direction of service staff. Ensures excellent customer service standards are maintained.

Requirements

Bachelors of Science and or 4 year degree or equivalent in hotel/restaurant management is desirable.
A combination of practical experience and education will be considered as an alternate.
Position requires prolonged standing, bending, stooping, twisting, and lifting products.
Occasionally lifts up to 45 pounds.
Works with hot, cold, and hazardous equipment.

Responsibilities

Ensures that the restaurant operates efficiently and effectively within the company’s fiscal and operational guidelines.
Supervise operation of bar to maximize profitability, minimize legal liability, and conform to alcoholic beverage regulations.
Oversees daily restaurant activities to include serving tables, bussing tables, seating guests, room service and general clerical/cashier duties.
Work with other management personnel to plan marketing, advertising, and any special restaurant functions.
Maintains professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards.
Direct hiring, training, and scheduling of food service personnel.
Investigate and resolve complaints concerning food quality and service.
Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas.
Comply with all health and safety regulations.
Review and monitor, with bookkeeper or other financial personnel, expenditures to ensure that they conform to budget limitations.
Work to improve performance.
Incorporates safe work practices in job performance.
Regular and reliable attendance.
Work in a cooperative and friendly manner with fellow employees, set a positive example.
Provide the highest level of guest service to all members & guests.
Maintain professional attire and personal hygiene.
Maintain a clean, neat and orderly work area.
Read, understand and follow all policies, procedures and practices as stated in the Employee Handbook.
Implement the hotel’s safety and emergency policies and procedures (i.e. evacuation, first aid, etc.) to include removing all safety hazards, following company’s OSHA program, safe lifting techniques.
Promptly report substandard (unsafe) conditions to Supervisor.
Promptly report accidents, injuries, property damage or loss to Supervisor.
Inform management promptly of any work-related problems or guest complaints.
Promote the club through goodwill, courtesy and a positive attitude.
Attend all scheduled training classes and meetings.
Continue to learn and grow in your position.
Perform any reasonable request as assigned or directed by management.
Provide for a safe work environment by following all safety and security procedures and rules.
Assist person(s) with a disability.
Comply with all applicable federal, state and local laws ordinances as they apply to the club, guests and employees.
Due to the nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the club.