Restaurant Manager

Black Point Inn•Scarborough, ME

12h•Onsite

About The Position

The Restaurant Manager at Black Point Inn is responsible for supervision of FOH staff bar/restaurant operations in support of or in the absence of the Food and Beverage Manager. He or she works with the Food and Beverage Manager to create memorable experiences for our guests, to meet and exceed expectations, and build relationships while driving profitability.

Requirements

Must be eligible to work in the United States of America.
Must be at least 18 years of age.
Must enjoy working with the public and have a strong appreciation for the guests’ experience.
Knowledgeable of fine, casual and banquet dining styles, proper food and beverage service, basic cooking techniques, current health codes and liquor laws.
Should be well spoken, have a can-do attitude, be a quick learner and with hands on accountability.
Prior experience in food & beverage service is necessary; to include 3 plus years of food and beverage experience. Management experience would be an asset.
Must be able to perform and teach all skills required of any front of house positions and willing to learn the skill set of back of house employees.
Candidate should show enthusiasm, graciousness, flexibility, adaptability, strong leadership and organization skills, the ability to work under pressure and multi-task, and the desire to learn and teach.
Ability to communicate in English, both orally and written, with guests and employees, some of whom will require high levels of patience, tact and diplomacy.
Ability to work as a part of a team.
Ability to understand verbal directions, menu details, labels on chemicals, and other workplace safety signage.
Active listening and observation skills.
Ability to work under pressure and deal with deadlines, and stressful situations during busy periods.
Frequent walking, bending, balancing, stooping, reaching, pushing, lifting, manual dexterity and repetitive motions. May require the ability to work on uneven outdoor surfaces, move and arrange chairs, tables, and banquet equipment.
Occasional stair climbing.
Manually handle/lift/carry product up to 50 pounds between knee and shoulders.
Must have bilateral fine manipulation of both hands which may be repetitive for entire shift.
Must be vertically mobile working in limited space for entire shift.
Working in extreme temperatures and conditions both indoors and out.
Schedule varies according to operational needs; may include early mornings, evenings, weekends, holidays, and split-shifts.
Frequent handwashing.
Hazards include, but are not limited to lifting injuries, stress, slips, and tripping.

Nice To Haves

Diploma or degree in business management, culinary arts or hospitality management would be a great asset.
Management experience would be an asset.

Responsibilities

Responsible for gracious guest services and interaction from reservations to departure, attending to guests’ inquiries, comments and or concerns while representing BPI and The Migis Hotel Group (MHG) in a professional manner and appearance.
Work with the Executive Chef and Food and Beverage Manager to hold the standards of product and operational execution of restaurant/bar services. Continuously direct, evaluate and improve food and beverage services.
Responsible for knowledge about all foods served from raw ingredients to final preparation, plating and beverage pairings, a complete understanding of the kitchen’s timing and execution of all menu items. The Restaurant Manager acts as liaison between the guests, service staff, and kitchen.
Responsible for shift end (daily) financial reporting to the Food and Beverage Manager and General Manager, in the form of tip-out information, schedule changes, product inventories, ordering/delivery invoice, and sales.
Responsible for assisting the Food and Beverage Manager with recruitment, training and scheduling of all front of house employees to budget.
Responsible for assisting the Food and Beverage Manager in providing timely feedback to all associates.
Provide staff members with leadership by being an active participant on the floor. Be seen as a source of information and guidance, offer relevant information, and motivate through example.
Communicate effectively with all management and across hotels lines. Open honest feedback delivered in an appropriate manner to peers and line staff alike is vital.
Maintain knowledge of house counts, business levels, scheduled groups and activities.
Assist the Food and Beverage Manager in maintaining a two-week schedule staffed to forecasted business and labor targets. Effectively lead our staff towards greater consistency to increase productivity while maintaining optimum service to guests.
Responsible for filling shifts and altering schedule day to day as changes need to occur based on call outs, shift changes, or business demand.
Assist the Food and Beverage Manager in managing bar service, restaurant, cocktail and wine menus and purchasing of all beverages. Have a knowledge of pars, cost and inventory controls, the use of standardized drink recipes and consistent service practices.
Ensure the execution of a clean, well groomed, facility without defect or damage, overseeing proper care, cleaning and stock of interiors, service and table wares, furniture and POS equipment.
Responsible for the welfare of our guests and employees: minimize the liability to ownership by understanding and enforcing, health & safety code regulations, licensing, and state laws regarding the sale, service and consumption of alcoholic beverages on premise.
Assist the Food and Beverage Manager in performance of monthly liquor, beer, wine, and soda inventories. You will be asked to monitor smallware's to include glass and china, establish and maintain pars and control cost through care and reduction in breakage.
Responsible for the performance of daily internal operations and tasks required from opening to closing.
Protect the assets of BPI and MHG.
Understand personal sanitation, the use of personal protective equipment and be aware of ways to prevent personal injury from improper reaching, lifting, stretching and carrying.
Know who to notify in case of broken equipment or unsafe/unsanitary conditions.