Restaurant Manager

Apex Entertainment•Virginia Beach, VA

11d

About The Position

Apex Entertainment is seeking an experienced, energetic, and service-driven Restaurant Manager to join our team! In this leadership role, you will help create an exceptional dining experience for our guests, ensure smooth daily operations, and support a positive, high-performing team environment.

Requirements

Strong written and verbal communication skills.
Proven leadership ability with effective people-management skills.
Solid problem-solving skills and the ability to adapt to changing circumstances.
Professional, courteous, and guest-focused demeanor.
Positive team-building and motivational abilities.
Excellent personal hygiene and a professional appearance.
High School Diploma or GED required; Associate or Bachelor's Degree preferred.
Minimum of 3 years of experience in the food & beverage and/or hospitality industry.
Proficiency with Microsoft Office applications.
Valid driver's license or reliable transportation required.

Responsibilities

Deliver exceptional guest service across all restaurant areas.
Ensure all food and beverage items are consistently prepared, portioned, and served according to company standards.
Maintain an accurate, up-to-date staffing plan for daily operations.
Partner with the F&B Manager to prepare schedules and ensure appropriate coverage for all shifts.
Recruit, interview, and hire team members based on organizational needs.
Enforce all health, safety, and sanitation policies and procedures.
Uphold proper cash-handling procedures in accordance with company guidelines.
Respond promptly to guest concerns, taking appropriate steps to resolve issues and encourage return visits.
Communicate guest complaints and resolutions to the F&B Manager and General Manager.
Ensure adherence to sanitary food-handling practices and maintain clean, orderly kitchen and dining areas.
Maintain compliance with operational standards, company policies, and all federal, state, and local regulations.
Ensure consistent delivery of high-quality food, service, and overall presentation-including staff uniforms.
Assist in coordinating private events and act as the liaison between Sales and Operations.
Maintain strong knowledge of the menu, food preparation processes, and all beer, wine, and liquor offerings.
Support overall restaurant and beverage operations as needed.
Perform additional tasks or projects as assigned by management.