Restaurant Manager

Union Square Cafe • New York, NY

4d

About The Position

Union Square Cafe’s seasonal cuisine draws inspiration from the kitchens and
tables of Italy, France, and Northern California. Union Square Cafe—the flagship
business that launched Union Square Hospitality Group—has been one of the
country’s most beloved restaurants for more than 35 years. In our second home on
19th Street, Union Square Cafe embodies the heartfelt passion and generosity
that has been the restaurant’s calling card since we opened in 1985. Designed by
Rockwell Group, our new home preserves the restaurant’s signature charm,
intimacy, and familiarity in a fresh, contemporary dining environment. Union
Square Cafe has won five James Beard Awards and earned Zagat Survey’s #1 ranking
as New York’s Most Popular Restaurant an unprecedented nine times.

Who you are: 

The Restaurant Manager, in collaboration with the leadership teams, will set
communicate standards and practices for the restaurant to ensure a high
performing and fulfilled team. They work closely with the management teams to
drive service each day and inspire team members to work together and hold one
another accountable to the standards set. They educate and support the service
team to create the best dining experience for all guests and the best work
environment and experience for all employees.

Requirements

• 2+ years dining room experience in hospitality & fine dining, management experience preferred
• Excellent food and beverage knowledge
• Strong passion for and skill in education
• Excellent verbal & written communication
• Understanding of Microsoft Office applications (Excel, Word, Outlook etc.)
• Preferred Bachelor’s Degree or Certification in Hospitality-related field or equivalent expertise gained from time on the job
• English fluency and Spanish preferred

Responsibilities

• Cultivate a culture of Enlightened Hospitality for all stakeholders that supports our business objectives and growth
• Maintain excellence and cleanliness of the dining room, ensuring that appropriate physical inventory is always available to employees and guests and that all staff is properly acquainted with appropriate CGS as it pertains to the cycle of service
• Maintain positive working relationships with kitchen leaders and line staff throughout service periods, ensuring effective and timely communication
• Continuously provide support to all service staff and actively participate in the cycle of service as needed
• Work with beverage management to conduct, reconcile and submit month end beverage inventory
• Remain current and compliant with the correct HR practices and policies, holding employees accountable to all standards and practices, evaluating and/or following disciplinary procedure when necessary
• Ensure that the Payroll process is completed accurately, on time and according to business/accounting procedures
• Ensure DOL/Health Department compliance as it pertains to the operation
• Provides feedback and guidance with excellence and hospitality in mind, ensuring that all team members have a pathway for growth and development
• Consistently looks for internal and external opportunities to build our growing team

Benefits

• Competitive pay and bonus potential: Annual compensation of $70,000 plus eligibility for a performance-based bonus, with consideration for your experience and impact
• Comprehensive health coverage: Medical, dental, and vision insurance, plus flexible spending options for healthcare and dependent care
• Time to recharge: Generous paid time off and paid parental leave to support life outside of work
• Investing in your future: A matched 401(k) plan to help you grow long-term savings
• Peace of mind: Life insurance, employee assistance programs, and exclusive access to primary care, mental health, and other wellness services.
• Support in times of need: Access to the USHG HUGS Employee Relief Fund, offering direct assistance to team members facing unexpected hardship
• Hospitality perks: Annual dining credit and a 51% dining discount across the entire USHG family of restaurants
• Convenience & flexibility: Pre-tax commuter benefits for transit and parking
• Growth and community: Opportunities for learning, mentorship, and collaboration with some of the most passionate people in hospitality.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager