Restaurant Manager

Baskin-Robbins • Suffern, NY

69d

About The Position

Are you a results-driven leader who loves building strong teams and creating great customer experiences? Southpaw is looking for a Restaurant Manager who's ready to take ownership of operations, drive performance, and grow a high-performing team-one cup of coffee at a time.

Requirements

• Experience in restaurant or retail management (food service preferred)
• Strong leadership, communication, and problem-solving skills
• Working knowledge of financials, including cost control and sales goals
• Ability to multitask, stay organized, and lead by example
• Computer literacy and basic math/writing skills
• Ability to work flexible hours including holidays and weekends

Responsibilities

• Lead, coach, and develop your team-including assistant managers, shift leaders, and crew
• Deliver exceptional guest service and uphold Dunkin' brand standards every day
• Monitor and improve store performance, customer satisfaction, and team morale
• Manage staffing, training, and performance reviews to keep your team running strong
• Ensure a safe, clean, and welcoming environment for guests and employees
• Handle inventory, cost control, and ordering with accuracy and efficiency
• Launch new products, promotions, and marketing campaigns successfully
• Set and track goals to achieve profitability and operational excellence

Benefits

• Competitive pay and bonus potential
• Career growth opportunities across a growing network
• 401k
• Paid time off, health benefits (eligibility applies), and employee discounts
• Mental health support with 10 free BetterHelp sessions
• A team that feels like a community because we succeed together

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Food Services and Drinking Places
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees