Restaurant Manager
About The Position
Salary Range $71,000-$75,000 DOE. The role is responsible for assisting The Restaurant General Manager with day – to -day operations. Including and not limited to, overseeing the service at the restaurant, running the floor, assisting with scheduling and payroll. Essential Functions Must adhere to the company’s Service culture – 4 Keys to creating guests for creating guests for life. Must actively participate in team member referral program and be a Talent Ambassador for Silverado Resort. Must participate in all resort required meetings and trainings. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform/business attire and nametag. Maintain full accountability for the shift by making sure the team is instructed and guided to provide high quality customer service and complete their assigned side duties. Monitor employee timecards via Unifocus and make edits as necessary. Fully utilize the reservation software including booking, modifying, and entering walk in guests into the system. Ensure work areas are organized and prepared for service and assist the team if needed. Ensure work areas are neat and clean. Check that trays and tables are set to standards. Ensure quality control of all menus with regards to cleanliness and appearance. Assist in other outlets when necessary. Ensure that tables outside are cleared promptly. Ensure compliance with SOP’s in the Restaurant and In Room Dining. Ensure proper settlement of checks and timely service to the guests. Ensure compliance with requisition procedures for all products, food, and beverages. Ensure communication with oncoming shift. Handle guest complaints or special requests, communicate to management when necessary. Be capable of training and performing all duties required of all food and beverage outlet employees. Hold pre-shift meetings daily to monitor service and promote up selling. Check staffing levels and adjust according to business demand. Knowledge of CA state liquor and food service laws. Ensure overall guest satisfaction. Abide by all resort policies and safety rules. Perform other duties as requested by management.
Requirements
- In compliance with California laws, Responsible Beverage Service and Food Handlers Certification are required.
- Must be able to stand and work for extended periods of time during customary service hours.
- Must be able to bend, stoop or reach as needed.
Nice To Haves
- Two to three years of progressive experience within F&B in a resort or related field preferred.
- Previous supervisory responsibility preferred.
Responsibilities
- Overseeing the service at the restaurant
- Running the floor
- Assisting with scheduling and payroll
- Adhere to the company’s Service culture
- Actively participate in team member referral program
- Be a Talent Ambassador for Silverado Resort
- Participate in all resort required meetings and trainings
- Maintain high standards of personal appearance and grooming
- Maintain full accountability for the shift
- Monitor employee timecards via Unifocus and make edits as necessary
- Fully utilize the reservation software
- Ensure work areas are organized and prepared for service
- Ensure work areas are neat and clean
- Check that trays and tables are set to standards
- Ensure quality control of all menus with regards to cleanliness and appearance
- Assist in other outlets when necessary
- Ensure that tables outside are cleared promptly
- Ensure compliance with SOP’s in the Restaurant and In Room Dining
- Ensure proper settlement of checks and timely service to the guests
- Ensure compliance with requisition procedures for all products, food, and beverages
- Ensure communication with oncoming shift
- Handle guest complaints or special requests, communicate to management when necessary
- Be capable of training and performing all duties required of all food and beverage outlet employees
- Hold pre-shift meetings daily to monitor service and promote up selling
- Check staffing levels and adjust according to business demand
- Knowledge of CA state liquor and food service laws
- Ensure overall guest satisfaction
- Abide by all resort policies and safety rules
- Perform other duties as requested by management
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
