Provides the highest quality service and product deemed necessary to satisfy Reynolds Lake Oconee clientele. Actively participates in the restaurant operation providing continuous direction to staff and ensuring maximum member/guest interaction. Communicate to all front of house staff all pertinent information including: special events, policies and guidelines, human resource topics, and other related topics. Assures scheduled staff is present, knowledgeable in that day's duties, and is performing their duties in accordance with established standards. Ensures equitable, timely, and complete opening and closing duties are accomplished. Supervises and maintains service standards and adherence to company policies. Ensures shift-closing paperwork is timely, complete, and processed according to policy. Establishes good communication between all departments and Food and Beverage staff. Ensures the facility, equipment and surrounding areas are well maintained and clean. Continually provides member menu feedback to the culinary department. Responsible for consistent training agenda for all service staff. Training will include regularly scheduled meetings and daily "line-ups" to discuss specials and other information. Responsible for payroll and labor controls to achieve budgeted goals. Will participate in annual budget preparations. Responsible for the timely completion of employee evaluations and related personnel paperwork. Maintains a daily log of operations including cover counts, staff levels, service issues and other relevant topic for future reference. Oversee the ordering and maintaining par levels for beverages and other inventory. Responsible for banking for Clubhouse operations as required. Attends weekly Food and Beverage meeting and other special event meetings. Responsible for all promotional and marketing information for weekly E-view, newsletter and website.
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Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
101-250 employees