Red Rock Grill Restaurant Manager

POWDRZion Lodge, UT
$24 - $27Onsite

About The Position

F&B Restaurant Manager at Zion Lodge is responsible for the overall management and strategic direction of the dining services at Red Rock Grill. This position oversees the restaurant supervisors and leads to ensure exceptional guest experiences through high-quality food and service. The ideal candidate will have a strong background in food and beverage operations, excellent leadership skills, and a passion for delivering innovative dining experiences that reflect the natural beauty and uniqueness of Zion National Park.

Requirements

  • Able to work and thrive in Zion National Park.
  • Ability to lead F&B requirements and compliance with our concessions contract.
  • Communication skills to lead, train, and oversee the functions of food and beverage teams.
  • Experience overseeing kitchen, restaurant, bar environments.
  • Establish successful working relationships with co-workers, National Park Service and the public and use good professional judgment, honesty, and integrity in decision making.
  • F&B Manager must be able to interact with the public and stakeholders in a professional manner and possess excellent verbal and written communication skills.
  • Minimum 2 years working in food & beverage management position, and hospitality preferred
  • Current certification for UT Food Handlers Certification, ServSafe and TIPs(or equivalent) are required.
  • High school diploma required.

Responsibilities

  • Develop and implement strategic plans for the food and beverage operations, aligning with the overall goals and vision of Zion Lodge.
  • Monitor industry trends and guest feedback to enhance the dining experience and keep the offerings relevant and competitive.
  • Oversee all aspects of food and beverage service, ensuring operational efficiency, quality control, and adherence to health and safety regulations.
  • Collaborate with the Executive Chef to develop menus that reflect seasonal availability, local flavors, and guest preferences, ensuring no overlap with kitchen operations.
  • Lead, mentor, and develop the food and beverage supervisory team, fostering a positive and collaborative work environment.
  • Conduct regular training sessions to enhance staff skills in customer service, menu knowledge, and food safety protocols.
  • Monitor sales performance and analyze financial reports to identify opportunities for improvement and implement corrective actions as needed.
  • Ensure exceptional guest service by actively engaging with guests, addressing concerns, and gathering feedback to improve the dining experience.
  • Promote special events, seasonal offerings, and promotions to enhance guest participation and satisfaction.
  • Work closely with the Executive Chef to ensure seamless coordination between kitchen operations and dining service.
  • Communicate effectively with the Operations Manager and other department heads to align on goals, share updates, and address any operational challenges.
  • Implement and maintain quality assurance processes to ensure consistency in food and service delivery.
  • Oversee the development and enforcement of standard operating procedures (SOPs) for all food and beverage operations.
  • To maintain operational awareness, managers maintain a small section of tables to best understand their impact of decisions.

Benefits

  • Free onsite laundry facility, free shuttle service, WiFi, and employee gym
  • Discounts on food, retail, and gear
  • Complimentary access to most POWDR-owned resorts
  • Generous benefit package for full-time Year-Around employees
  • Career development and growth opportunities available here and at our facilities across POWDR
  • A connection with people who share the same passions and embrace each other’s unique and individual styes
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