Front of House Restaurant Manager - Hippie Fish at Centennial Plaza

Centennial Plaza•Gulfport, MS

just now•Onsite

About The Position

We are seeking a highly skilled and experienced Restaurant Manager to oversee the daily operations of our high-paced dining establishment. The ideal candidate will have a deep understanding of hospitality, strong leadership abilities, and a passion for delivering exceptional guest experiences. This role requires meticulous attention to detail, effective team management, and a refined approach to customer service.

Requirements

Proven experience as a restaurant manager, preferably in a fine dining or upscale environment.
Exceptional customer service and interpersonal skills.
Strong leadership, organizational, and decision-making abilities.
Solid understanding of restaurant financials and operational controls.
Flexible schedule, including evenings, weekends, and holidays.
Ability to stand for extended periods while assisting guests.
Ability to move, lift, or carry items up to 50 lbs.
Comfortable working in a lobby environment with frequent guest interactions.

Nice To Haves

Knowledge of wine, spirits, and fine cuisine is highly preferred.
Degree in Hospitality, Business Administration, or a related field (preferred).
3–5 years of restaurant management experience preferred.

Responsibilities

Manage daily restaurant operations to ensure a seamless and refined guest experience.
Maintain high standards of food quality, presentation, cleanliness, and service.
Ensure compliance with health, safety, and sanitation regulations.
Greet guests, resolve complaints, and ensure overall guest satisfaction.
Foster a warm and welcoming atmosphere aligned with fine dining expectations.
Maintain a presence on the floor during service periods to oversee guest experiences.
Recruit, train, schedule, and supervise front-of-house staff, including hosts, servers, bartenders, and bussers.
Lead pre-shift meetings and ongoing training to uphold service standards.
Motivate and coach staff to deliver attentive and polished service.
Monitor budget, revenue, and expenses to ensure profitability.
Oversee ordering, inventory, and cost control for beverages and non-food items.
Analyze sales data and adjust strategies to meet financial goals.
Work closely with the Executive Chef and kitchen team to ensure menu consistency and flow of service.
Coordinate with marketing teams for promotions, events, and seasonal offerings.
Maintain clear communication with ownership or senior management regarding performance and feedback.