Restaurant Manager

Seascape Beach Resort•Aptos, CA

1d•$75,000 - $90,000

About The Position

Oversees the restaurant floor staff during heavy foot traffic hours and manages the backend administrative duties of the Sanderlings Restaurant.

Requirements

Ability to take care of the customers needs while following company procedures
Must be tech savvy and capable of using Canva, Microsoft Excel, Word, Publisher
Basic knowledge of social media and marketing to partner with in-house marketing team
Ability to accept responsibility and account for his/her actions
Knowledge of people management and strong ability to lead a team
Understanding of staffing needs and capabilities to staff according to business levels
Ability to encourage others to seek opportunities for different and innovative approaches to addressing problems and opportunities
Ability to make critical decisions while following company procedures
Ability to find a solution for or to deal proactively with work related problems
Ability to influence others to perform their jobs effectively and to be responsible for making decisions
Extensive experience with training staff and implementing SOPs and processes
Two year’s related hotel/resort restaurant industry experience and/or training
Must have at least 4 years of experience managing a staff and a restaurant
At least 4 years of proven experience training staff
High school or GED graduate
Ability to read, comprehend and provide instructions, both written and verbal
Have working knowledge of Micros POS and back office reporting functions
Proficient in Outlook and Microsoft internet applications
Must provide valid document(s) to work in the US
Must have valid Food Handler Certificate
TIPS certification required
Valid California Driver License is required (for specific positions)
Lift 25-50 lbs.
Sit, stand and walk for long periods of time

Responsibilities

Respond to guest concerns and request to ensure complete guest satisfaction
Create schedules for restaurant front of house staff and restaurant bar staff including all meal periods with budget and business levels in mind
Assist Director of Food & Beverage in booking large groups that do not require banquet staff
Ensure server tips sheets are turned in daily and review to verify amounts are correct
Turn server tips sheets into Human Resources for payroll daily once verified
Conduct inventory monthly and turn in reports from inventory to the Director of Food & Beverage
Execute and oversee ordering of restaurant related items (excludes kitchen food ordering)
Attend department meetings scheduled by the Director of Food & Beverage
Review all special promotions, party bookings and BEO’s for the shift/day
Responsible for completing all tasks on the manager check list on a daily basis
Ensure that menus are in presentable condition for the day and upcoming shift
Inspect and ensure all décor, tables, chairs, table settings and uniforms are presentable and meet Seascape Beach Resort standards
Maintain the managers daily log each shift (including recording of day’s events, employee issues, maintenance items, housekeeping calls)
Provide Micros support to restaurant
Complete labor report and review timecards daily to ensure time cards are accurately completed by employees
Provide support to restaurant service staff when necessary including but not limited to: Taking orders, running food, clearing and re-setting tables, moving chairs and tables, tending bar and coffee stations
Complete FOH functions including but not limited to daily cash reconciliation, opening and closing procedures
Provide staff feedback and coaching where necessary
Participate in the hiring process through interviewing candidates alongside the Director of Food & Beverage
Perform other related duties as requested by the supervisor