Jack in the Box-posted 8 months ago
Full-time • Mid Level
River Oaks, TX
1,001-5,000 employees
Food Services and Drinking Places

This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Jack in the Box Inc. This means the independent franchisee, and not Jack in the Box Inc. will be your employer if you are hired. The independent franchisee is responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, wages, supervision, staffing and scheduling. Responsible for managing the overall operations of a Jack in the Box unit. Uses discretion in daily management decisions with accountability to ensure effective execution of the Service Profit Chain (SPC) and Brand Promise. Develops team to provide excellent internal service, external service, and build sales and sales while ensuring compliance with policies, procedures, and regulatory requirements.

  • Recruits, selects, trains, develops, and evaluates restaurant employees.
  • Monitors staffing levels to ensure sufficient development and talent.
  • Ensures systems for training employees on workstations are fully implemented and adhered to by management and crew.
  • Identifies and develops internal candidates for management and Team Leader positions.
  • Creates a restaurant environment that is 'employee friendly,' fun, clean and safe.
  • Takes accountability for motivating and inspiring employees to achieve high performance.
  • Manages daily activities to achieve excellence in restaurant operational performance.
  • Provides an exceptional experience for the guests by ensuring proper training and holding restaurant team accountable for consistently delivering excellent guest service and food quality.
  • Reviews practices and modifies as needed to continuously improve the guest experience.
  • Utilizes management information tools to analyze restaurant operational and financial performance each Period.
  • Identifies trends and implements action plans for improvement.
  • Focuses efforts on increasing restaurant sales and profitability by executing the Service Profit Chain.
  • High School Diploma, G.E.D. or equivalent required.
  • Minimum of 1+ years experience as an Associate Manager and/or 2 years experience as a First Assistant Manager.
  • Minimum of 3 years experience managing a service concept with full P&L responsibility.
  • Must be at least 18 years old.
  • Must complete Restaurant Manager training classes.
  • Must be ServSafe certified.
  • Requires ability to speak, read, and write effectively in English.
  • Excellent interpersonal skills.
  • Ability to perform and understand basic math concepts.
  • Proficient knowledge of personal computers and related software applications.
  • Must possess a valid driver's license, insurance, and use personal vehicle to make bank deposits and travel to other restaurants/business locations as required.
  • Associate's or Bachelor's degree preferred.
  • Reasonable accommodations for individuals with disabilities.
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