The Wendy's Company-posted 3 months ago
Full-time • Mid Level
D'Iberville, MS
5,001-10,000 employees

In this role, the Restaurant Manager will support the General Manager by providing coaching to the team and creating and supporting a fun, inviting work environment where the team feels respected and valued. The Restaurant Manager will know how to identify 5-Star talent and how to put the right people in the right places at the right time through effective scheduling. With the support of a General Manager (GM) or District Manager (DM), the Restaurant Manager will manage the daily operations and staff of a Wendy’s restaurant. The Restaurant Manager will be responsible for the execution of all Company policies, procedures, programs and systems. In this role, the Restaurant Manager will ensure the achievement of all restaurant objectives while following all Company guidelines and ensure compliance with all federal, state and local laws and ethical business practices. The Restaurant Manager will lead, interview, direct, train and develop all subordinate employees with the support of the GM or DM. The Restaurant Manager is responsible for the training, and continuing development of the crew in the restaurant. In summary, the Restaurant Manager assists the General Manager in operating and maintaining the restaurant to maximize profitability and customer satisfaction.

  • Manage labor costs by evaluating labor needs against projected sales during the shift.
  • Conduct monthly review of budget and P&L.
  • Build sales by promoting customer satisfaction.
  • Manage costs by monitoring crew prep, production, and procedures execution.
  • Track waste levels by using established procedures and monitoring crew position procedures.
  • Communicate to General Manager or District Manager any problems in sales and profit related to shift management.
  • Assist General Manager or District Manager in executing restaurant sales and profits plan as defined.
  • Monitor food costs to eliminate waste and theft.
  • Monitor product quality during shift by talking with customers during walk-throughs and when working off-line.
  • Manage crew performance and provide feedback on product quality.
  • Take service times and determine efficiency.
  • Train crew to respond promptly to customer needs and in customer courtesy.
  • Take corrective action with crew to improve service times.
  • Establish and communicate daily S.O.S. goals.
  • Train crew to maintain restaurant cleanliness during shift.
  • Follow restaurant cleaning plan and direct crew to correct cleaning deficiencies.
  • Train crew in new products and assist General Manager in training new managers.
  • Complete physical inventory of product as defined by the General Manager.
  • Maintain security of cash, product and equipment during shifts.
  • Follow procedures outlined in the Operations manual.
  • Perform administrative duties as required by the General Manager or District Manager.
  • Experience in a managerial role in a restaurant or food service environment.
  • Strong leadership and team management skills.
  • Ability to effectively schedule staff and manage labor costs.
  • Knowledge of food safety and sanitation regulations.
  • Excellent communication and interpersonal skills.
  • Experience with budget management and P&L analysis.
  • Familiarity with Wendy's operational procedures.
  • Previous experience in training and developing staff.
  • Competitive salary
  • Opportunities for career advancement
  • Employee discounts
  • Comprehensive training programs
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service