Restaurant Manager - Front of House

Surge Entertainment by Drew Brees - Baton Rouge • Baton Rouge, LA

397d

About The Position

The Restaurant Manager - Front of House at Surge Entertainment by Drew Brees is responsible for overseeing the operations and customer service of the entertainment center, ensuring a safe and enjoyable environment for guests. This role involves managing staff, conducting operational duties, and promoting a positive team atmosphere while delivering exceptional guest experiences.

Requirements

• Ability to work flexible hours, nights, weekends, and holidays are our busiest times.
• Preferred Computer skills - POS Systems, Excel, Word, Email, and the ability to learn new software systems as needed.
• Ability to follow directions and work with little direction once assigned a task; can multi-task and successfully solve problems.
• Ability to handle money and keep accurate financial records.
• Willingness to abide by appearance, uniform and hygiene standards of Surge Entertainment.
• General knowledge of the restaurant industry or retail operations.
• Must have a good sense of balance, be able to bend and kneel and have the ability to lift bus tubs, glass racks and trays frequently weighing up to 25-50 pounds.
• Must be able to stand and exert fast-paced mobility for period up to six (6) hours in length.

Responsibilities

• Function confidently as the Manager on Duty and provide feedback to all team members in their roles and responsibilities.
• Supervise, direct, and develop great team members to serve the guests.
• Provide the team with a welcoming and mutually supportive work environment, celebrating their victories.
• Ensure the park is clean, organized and ready to deliver at all times.
• Writing shift schedules, completing inventories and ordering supplies when necessary.
• Working with the head office to report financial numbers, issues and generally keeping the executive team in the loop about the park's performance and needs.
• Comply to all federal, state and local laws and regulation.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed