Restaurant Manager-El Torito

Xperience Restaurant Group • San Leandro, CA

196d

About The Position

The Restaurant Manager is responsible to oversee and direct the seamless running of the restaurant and supervising all team members. The Restaurant Manager must take the lead when the General Manager is off duty, provide highly efficient and effective service while ensuring that all financial and statutory requirements are met, as well as ensuring the delivery of outstanding service to our guests.

Requirements

• High School Diploma or equivalent required
• Bachelor's Degree preferred
• Proof of eligibility to work in the United States
• Valid Driver's License
• 21+ years of age
• Possession of or the ability to possess all state required work cards
• Minimum of two (2) years related experience
• Proficient in Windows MS Office, Open Table, Outlook
• Knowledge of profitability analysis and budgeting, cost of sales, payroll management, purchasing, receiving, inventories and cost controls
• Knowledge of state and local laws as it applies to liquor, labor, and health code regulations
• Experience with POS systems and back office reporting systems
• Familiarity with beer and spirits
• Proper lifting techniques
• Guest relations
• Sanitation and safety
• Safe alcohol service
• Full service restaurant operations
• Ability to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the public

Responsibilities

• Coach, develop, and lead by example
• Ensure staff is properly equipped with the tools to complete their tasks
• Touch tables ensuring guest satisfaction
• Recognize and cultivate regular guests and repeat business
• Create an environment of trust and mutual respect
• Maintain highest standards of food and beverage quality, guest service, cost control, and consistency of service
• Manage staffing levels and controllable costs ensuring they are in line with budget
• Ensures that private events, catering, and banquets are successfully executed
• Adhere to company's cash handling procedures
• Ensure that all equipment is kept clean and in excellent working condition
• Complete nightly logs and manager reports
• Responsible for complete life cycle of all team members to include hiring, training, coaching/counseling, skill development and terminations
• Provide guests with accurate and thorough information regarding menu items, pricing, and allergen information
• Respond to guest concerns/complaints and correct errors or resolve complaints while maintaining a positive attitude
• Possess complete understanding of the employee handbook and adhere to the regulations contained within it
• Comply with all safety and health department procedures and all state and federal liquor laws
• Maintain company safety and sanitation standards
• Ensure complete and proper check out procedures
• Assists and/or completes additional tasks as assigned

Benefits

• Competitive salary & Profit for Partners Program (generous bonus structure)
• Career growth opportunities. We love to promote from within!
• Safety and Compliance Incentive Program
• Professional Development Reimbursement Program (tuition reimbursement)
• FREE FOOD! Monthly Meal Card allowance to use at any of our locations/brands
• Paid vacation
• Comprehensive Benefits; Medical, Dental, Vision, and 401(k) match
• Company paid Life Insurance
• Pet Insurance, Legal Services and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Food Services and Drinking Places
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees