Restaurant Leader

Chick-fil-A•Norfolk, VA

31d•$50,000•Onsite

About The Position

We are looking for someone who can motivate, lead and train others as well as model and coach excellence to achieve positive results. This is a "hands-on" leadership opportunity designed to give you a career in the most highly esteemed restaurant chain in the nation. Leadership is more than a title- it's an opportunity to serve, develop others and help shape a thriving, high-performance Team. This is a fast-paced development track designed for high-potential individuals looking to grow with one-on-one mentorship, comprehensive training and increasing responsibility as you progress through the program with a clear roadmap for your professional growth. This is a leadership track with real development, real support and real advancement.

Requirements

Be over 18 years old
Have flexible availability- able to work at least 8 hours shifts (up to 45 hours per week minimum) and be able to open or close the restaurant, per scheduling. Must be able to work Fridays and Saturdays.
Proven and previous leadership experience required
Must be reliable and on time
Present yourself professionally to include appearance, a respectful behavior and integrity
Work efficiently in a fast-paced, high-volume environment with a sense of urgency
Be able to effectively communicate to your Team, other Leaders, Directors and Operator.
Demonstrate the ability to train others
Maintain a positive working relationship and treat all employees of the restaurant with respect
Work in a Team environment with shared ownership and responsibility
Demonstrate the ability to work in all positions and lead from a position, if needed
Respectfully provide feedback and direction
Calm under pressure and confident in decision-making
Has a teachable persona

Responsibilities

Support Senior Leadership in operation execution including daily set-up, catering and facility coordination
Oversee cash handling
Answer phone
Lead Team with best practices and adhere to all restaurant policies themselves
Communicate Team Member performance to Directors for appropriate handling
Address and solve guest issues
Ensure that products and guest experience are consistent with our brand, culture and standard of excellence
Assist in training of new hires
Oversee cleanliness through daily walkthroughs in a high expectation environment
Set and manage goals with Team Members and Leaders
Build a culture others want to follow
Reinforce expectations and drive accountability
Assist in evaluations