Restaurant Host

Omni Hotels & Resorts•Broomfield, CO

20d•$20

About The Position

Omni Hotels & Resorts is seeking a Hotel Restaurant Host for the beautiful Interlocken Hotel! Omni Hotels has been named one of the "Best-Led Companies of 2024" by Glassdoor If you love hospitality, creating amazing customer experiences, and the structure and benefits that come from working with a hotel company then you will love working with Omni! Omni Interlocken Hotel is seeking a Restaurant host to join our food and beverage team! This vital role will work closely with the Food & Beverage Manager and Food & Beverage Leaders to professionally greet & assist guests, resulting in high levels of guest satisfaction. This highly motivated individual will ensure all guests are greeted and seated in a friendly and courteous manner using appropriate procedures, in accordance with Omni Standards. This position includes evenings and weekends. Salary range for this position (based on experience): $20.00/hour. Part Time Associates at Omni Interlocken Hotel are entitled to elect the following benefits: Dental, Vision and other healthcare benefits, Omni Interlocken Hotel reserves the right to pay more or less than listed compensation scale based on factors not related to sex or race. Additional associate benefits offered include golf privileges, discounts at the spa and restaurants, discounted rates at other Omni properties, corporate discounts, continued education opportunities and more.

Requirements

Open Table knowledge preferred.
Ability to clearly and pleasantly communicate in English with guests, management and co-workers, with the ability to answer guest questions and describe menu items.
Developed customer service skills with refined phone etiquette.
Professional appearance, high energy and the ability to naturally engage with guests.
Ability to handle stressful situations, while maintaining a calm and welcoming demeanor.
Ability to work cohesively with co-workers both within and outside of your department.
Ability to prioritize, organize and follow up on guest requests and needs in a fast paced environment.
Move, lift, carry, push, pull, and place objects weighing up to 20 pounds without assistance. Requires frequent bending, reaching overhead and twisting.
Stand or walk for an extended period or for an entire work shift.
Must be able to work a variety of shifts, including afternoons and evenings, both Saturday and Sundays and holidays.
Current ServSafe Food Handlers Certifications are required before your first shift.
Must be 18 years old or older.

Nice To Haves

Open Table knowledge preferred.

Responsibilities

Answer phone calls.
Seating guests.
Control heavy volume at Restaurant entrance.
Assist with Restaurant in Room or Restaurant to Go orders as needed.
Assist the team with the cleanliness of the restaurant when needed.
Assist with side work - rolling silverware, restocking, wiping down menus, wiping down high chairs, and any additional tasks from leadership.
Knowledge of hotel property to best assist our guests.
Warm hospitality greeting with all guests.
Attend to and anticipate guests’ needs.
Familiarization with menu.
Knowledge of daily specials.
Assist with delivery of hotel amenities