Restaurant Host - Morgantown Marriott

Stonebridge Hospitality Associates • Morgantown, WV

14d • Onsite

About The Position

The purpose of a RESTAURANT HOST is to welcome guests and escort them to their seats according to hotel brand standards and in the hotel’s continuing effort to deliver outstanding guest service and financial profitability.

Requirements

• High School diploma or equivalent and/or one year related experience and/or training.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Must speak proficient English.

Responsibilities

• Welcome guests and ascertain their dining needs.
• Seat guests and manage the seating chart.
• Monitor restaurant activity to determine seating and dining flow.
• Perform opening and closing duties, as needed.
• Assist others with side work including, but not limited to cleaning, stocking, folding silverware, etc.
• Ensure knowledge of menu, specials and promotions.
• Respond to guest inquiries in a timely, friendly and efficient manner.
• Answer telephone and field calls that could include inquiries, dining reservations or transfer calls.
• Utilizes Reservation system to perform dining reservations, and maintain seating charts.
• Assists Room Service Server by answering room service calls to obtain orders and enters them in point-of-service system.
• Maintains regular attendance, is consistently on time, and observes prescribed work, break and meal periods in compliance with standards.
• Maintains high standards of personal appearance and grooming, which include compliance with the dress code.
• Performs any other duties as requested by supervisor.
• Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

Benefits

• Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees