Restaurant Host | Part-Time | Chickie's & Pete's | PPL Center

Oak View Group•Allentown, PA

9d•$9 - $12•Onsite

About The Position

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet . Overview The Host greets and facilitates guest experience by properly welcoming all guests, organizing server sections, accompanying guests to their tables and maintaining an efficient guest flow. Guest’s first and last point of contact with a Chickie’s & Pete’s Team Member and there for the service they provide is critical to starting and ending the guest’s experience in a positive manner. This role pays an hourly rate of $9 to $12, plus tips. Benefits for PT roles: 401(k) savings plan and 401(k) matching. EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.

Requirements

High school diploma or equivalent preferred
Must be 16 or over
Excellent interpersonal and communication skills and a friendly, positive attitude with co-workers, management staff, volunteers and guests
Ability to work a flexible schedule including nights, weekends, some holidays, and long hours
Ability to prioritize tasks in a fast-paced environment
Previous cash handling experience preferred.
Ability to learn to operate a cash register and corresponding system accurately.
Must perform physical activities in a variety of environmental conditions that require moderate strength including cleaning, climbing, lifting, walking, balancing and handling of materials.
Must be able to stand for long periods of time

Responsibilities

Ensure that the foyer and host area is clean and neat at all times
Smile and maintain a positive attitude at all times
Greet guests in a warm, friendly and professional manner
When possible, seek out guests personally when their table is ready rather than making an announcement
Accompany guests to their tables and let them know who their server will be
Inform guests about new menu items/specials, entertainment and area events
Communicate with staff to ensure seating of guests occurs as per the organized seating chart in an order that does not overload the kitchen or a particular server
Answer the phone in a friendly and professional manner. Always remember the person on the other end is a potential guest
Respond appropriately to guest complaints; bring any issues to management’s attention
Accompany guests who are there for a party to the appropriate party area
Carefully pack all to-go orders
Perform cashier functions for take-out orders and merchandise
Stock all retail items and take inventory as needed
Perform marketing and other promotional services as needed
Clean, clear and set tables as needed
Complete beginning, change, and end of shift side duties
Keep restrooms clean and stocked at all times
Thank all guests for coming as they leave the restaurant