Restaurant Host - Arrow

Caesars Entertainment•Chandler, OK

About The Position

Essential Job Functions: Employees will provide quick and friendly service to all customers. Greets customers and seats guests in Aarow. Makes reservations for guests using Aarow reservation system. Checks guests in using computer system. Cleans restaurant areas as needed, including counter tops, sinks, display shelves, tables, storage areas and lounge areas at assigned station. Handles and solves any concerns and questions customers may have. Performs all side work (stocking bus station and rolling silverware) and stocking of supplies at assigned station. Meets the attendance guidelines of the job and adheres to regulatory, departmental, and company policies. Must be able to get along with co-workers and work as a team. Ability to read, write, speak and understand English. Must present a well-groomed, professional appearance. Meets the attendance guidelines of the job and complies with all state, federal and regulatory policies and procedures. Must be able to work a varied schedule including holidays, nights and weekends as needed. Must be able to work a reasonable amount of overtime when required. Perform other duties as assigned. All team members will follow the Everyone Greets Everyone (EGE) policy. It is the expectation that every team member, front or back of house, should proactively seek out opportunities to greet guests and their fellow team members daily. EGE policy states teams members should: acknowledge guests and fellow team members within 10 feet; initiate friendly verbal greeting within 5 feet; keep your head up, look around (“head on a swivel”); look for opportunities to greet guests and others; please remember that when you are on the floor, you are “on stage”. Team members will participate in all mandatory meetings and pre-shift BUZZ sessions Qualifications: Must have at least six months previous guest contact experience. Must possess excellent customer service and communication skills. Must be able to initiate and engage in conversation in a professional and friendly manner. Must be 21 years of age or older. Must be able to work independently, with little supervision. Must be able to work any day of the week and any shift. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance Physical, Mental & Environmental Demands: Must be able to work inside and maneuver throughout assigned station and restaurant during entire shift. Must be able to lift up to 50 pounds and bend, pull and carry stock to refrigerator and cabinets. Must be able to use hand motion when cleaning and wiping counters, making reservations and checking guests in. Must possess the manual dexterity to complete required tasks. Must be able to listen and respond to visual and aural cues. Must be able to work in areas containing secondhand smoke, dust, loud noises and bright lights.

Requirements

Must have at least six months previous guest contact experience
Must possess excellent customer service and communication skills
Must be able to initiate and engage in conversation in a professional and friendly manner
Must be 21 years of age or older
Must be able to work independently, with little supervision
Must be able to work any day of the week and any shift
Must be able to get along with co-workers and work as a team
Must present a well-groomed appearance
Must be able to work inside and maneuver throughout assigned station and restaurant during entire shift
Must be able to lift up to 50 pounds and bend, pull and carry stock to refrigerator and cabinets
Must be able to use hand motion when cleaning and wiping counters, making reservations and checking guests in
Must possess the manual dexterity to complete required tasks
Must be able to listen and respond to visual and aural cues
Must be able to work in areas containing secondhand smoke, dust, loud noises and bright lights
Must be able to read, write, speak and understand English
Must be able to work a varied schedule including holidays, nights and weekends as needed
Must be able to work a reasonable amount of overtime when required