Restaurant Host

HCW HospitalityBranson, MO
15h$14

About The Position

At HCW Hospitality, we believe that service is at the core of everything we do. As a Host, you’ll be the friendly face at the point of sale, ensuring that our guests leave with a smile. Your attention to detail and customer-focused approach will help create a positive guest experience.

Requirements

  • Previous experience in a cashier or customer service role preferred.
  • Strong communication and interpersonal skills.
  • The ability to handle transactions accurately and efficiently.
  • A positive attitude and a commitment to delivering outstanding service.
  • Flexibility to work varied hours, there is the expectation of weekend availability as well as some holidays.

Responsibilities

  • Process guest payments accurately, handling cash, credit, and other transactions.
  • Provide excellent customer service, answering questions, and addressing guest needs.
  • Assist with seating guests, as needed, and support the host team during busy periods.
  • Maintain a clean and organized cashier station, following all health and safety guidelines.
  • Keep track of inventory and restock supplies as needed.
  • Collaborate with the team to ensure guests have a seamless experience from start to finish.
  • Take on additional duties as assigned by management to support the smooth operation of the hotel.
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